Cox Communications Tech Stack

Regional broadband and pay-TV provider serving 7M+ homes across 18 states

Telecommunications Atlanta, GA 10,001+ employees Founded 1964 Privately Held

Cox Communications operates a legacy telecom infrastructure serving millions of residential and business customers across the Southeast and Midwest. The tech stack reveals active investment in cloud analytics (Snowflake, AWS, Athena) and ML/AI capabilities (SageMaker, Bedrock, TensorFlow, PyTorch), paired with traditional telecom monitoring tools (SNMP, syslog). Hiring remains sales-heavy (90% of open roles) focused on junior staff, suggesting customer acquisition and retention pressure—a pattern reflected directly in pain-point data flagging churn, customer downgrade risk, and sales-target execution.

Tech Stack 18 technologies

Core StackSnowflake AWS SageMaker AWS Glue Python Tableau Power BI TensorFlow PyTorch scikit-learn Pandas PySpark Oracle SNMP syslog Athena Bedrock SQL

What Cox Communications Is Building

◆Challenges

Meeting sales targets
Retaining customers
Operational expenses and cost optimization
Supply chain management
Inventory accuracy
Sales and retention targets
Reducing customer churn
First call resolution
Frustrating call transfer maze
Customers considering downgrading or disconnecting

▲Active Projects

Special event execution
Post-purchase onboarding
Third party data onboarding
Re-target logic integration
Adtech solution development
Event engineering procedures
Lab environment replication
Delivery interval validation
Device activation
Sales events and incentives

Hiring Activity

Steady110 roles · 40 in 30d

Department

Sales

101

Support

Ops

Data

Seniority

Junior

Mid

Senior

Manager

Lead

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About Cox Communications

Cox Communications is the largest privately held telecom operator in the United States, serving nearly seven million homes and businesses across 18 states from its headquarters in Atlanta. The company operates across three primary service lines: broadband, television, and telephone, along with complementary offerings in home security, home automation, and advertising solutions. The current hiring agenda centers on sales and customer support roles, with active projects spanning device activation, customer onboarding flows, adtech platform development, and sales event management. Internal operational challenges cluster around customer retention, churn reduction, cost control, and first-call resolution effectiveness in support operations.

HeadquartersAtlanta, GA

Company Size10,001+ employees

Founded1964

Hiring MarketsUnited States

Frequently Asked Questions

What technology stack does Cox Communications use?

Cox uses Snowflake and AWS for cloud infrastructure, with Athena for querying and Glue for data integration. For analytics and visualization: Tableau and Power BI. For machine learning: SageMaker, Bedrock, TensorFlow, PyTorch, and scikit-learn. Operational monitoring relies on SNMP and syslog.