Convin Tech Stack

AI conversation intelligence platform for contact center quality and coaching

Software Development Bengaluru, Karnataka 51–200 employees Founded 2020 Privately Held

Convin applies conversation intelligence to automate quality assurance and coaching at contact centers. The stack—Python, Kafka, PostgreSQL, Redis, with ChatGPT, LLAMA, and Falcon for language models—shows a company building ML-heavy analytics on streaming call data. Active projects around speech systems and large-scale model training, paired with pain points in model accuracy and productionization, signal Convin is in active R&D to improve core AI capabilities while scaling beyond its seed-stage foundation.

Tech Stack 30 technologies

Core StackHubSpot Salesforce Docker Kubernetes Jenkins Ansible Prometheus Grafana AWS PostgreSQL Redis Kafka Python SentinelOne Zscaler Intune C++ Outreach Reply.io Google Workspace Microsoft Office Bitbucket Pipelines GCP Oracle Cloud Bash Jamf Azure ChatGPT LLAMA Falcon

What Convin Is Building

◆Challenges

Bridging security ops and compliance
Ensuring global data protection compliance
Tracking vulnerability remediation
Improving model accuracy
Scaling ml solutions
Productionizing ml models

▲Active Projects

Implementation of iso 27001 compliance framework
Vapt engagement coordination
Cloud security practices support
Ai-driven conversation analytics
Speech and language systems
Large-scale language model training

Hiring Activity

Accelerating6 roles · 5 in 30d

Department

Engineering

Product

Sales

Security

Support

Seniority

Mid

Intern

Junior

Senior

Company intelligence

Find more companies like Convin by tech stack, pain points and active projects

Get started free

About Convin

Convin is a contact center software company that uses conversation intelligence to automate quality assurance, uncover coaching opportunities, and improve agent performance. The platform processes high-volume call data to identify business-driving behaviors and auto-generate personalized coaching. Founded in 2020 by four IIT Delhi alumni, Convin is based in Bengaluru and serves global enterprises across verticals. The company is actively investing in security infrastructure (ISO 27001 implementation, VAPT engagement) and ML infrastructure (speech systems, large-language-model training) to support compliance and product maturity.

HeadquartersBengaluru, Karnataka

Company Size51–200 employees

Founded2020

Hiring MarketsIndia

Frequently Asked Questions

What tech stack does Convin use?

Convin runs on AWS, GCP, and Oracle Cloud with PostgreSQL, Redis, and Kafka as core data infrastructure. Python and C++ power the backend, while ChatGPT, LLAMA, and Falcon drive conversation AI. CI/CD is managed with Docker, Kubernetes, Jenkins, and Bitbucket Pipelines.

What is Convin working on?

Active projects include AI-driven conversation analytics, speech and language systems, large-scale language model training, and ISO 27001 compliance implementation. Internal priorities center on improving model accuracy and productionizing ML solutions at scale.