Clickatell Tech Stack

AI-powered chat commerce platform for SMS, WhatsApp, and customer engagement

Software Development Downtown Redwood City, California 201–500 employees Founded 2000 Privately Held

Clickatell operates a messaging and chat commerce platform built on Salesforce, WhatsApp Business API, and a data stack spanning Kafka, Spark, and PostgreSQL. The hiring mix is sales-heavy (5 roles) with meaningful investment in data (3) and engineering (2), reflecting a go-to-market expansion phase. Active projects show a dual focus: shipping new products while managing a transition away from legacy SMS—a shift toward higher-margin chat and AI-driven channels.

Tech Stack 23 technologies

Core StackSalesforce Python AWS HubSpot Google Analytics Apache Spark Hadoop Java GitHub Copilot PostgreSQL Redis Kafka WhatsApp Azure GCP Meta Twitter LinkedIn AWS EMR Hive SQL AWS SQS WhatsApp Business API

AdoptingGitHub Copilot

What Clickatell Is Building

◆Challenges

Forecasting revenue accuracy
Acquiring new enterprise clients
Transitioning legacy sms customers
Improving pipeline reliability
Reducing friction for analytics
Reducing churn
Meeting ambitious growth targets
Minimizing churn
Expanding account value
Growing sms and whatsapp channel services

▲Active Projects

New product introductions
Scalable batch and streaming pipelines
New business acquisition
Sales strategy development
Customer portfolio development
Contract renewal management
Seamless onboarding and product adoption
Sms and whatsapp channel platform development
Eol process for legacy sms products
Medallion architecture data pipelines

Hiring Activity

Accelerating15 roles · 6 in 30d

Department

Sales

Data

Engineering

Product

Finance

Seniority

Senior

Manager

Director

Lead

Notable leadership hires: New Business Director, Technical Team Lead

Company intelligence

Find more companies like Clickatell by tech stack, pain points and active projects

Get started free

About Clickatell

Clickatell enables businesses to engage customers and drive transactions through chat, SMS, and WhatsApp. The platform integrates messaging channels with AI-powered commerce features, targeting global mid-market and enterprise brands. Founded in 2000, the company is headquartered in Downtown Redwood City with regional offices in Canada, South Africa, and Nigeria. Current operational priorities include scaling new product adoption, modernizing data pipelines with medallion architecture, and expanding WhatsApp and SMS channel services while sunsetting older SMS products.

HeadquartersDowntown Redwood City, California

Company Size201–500 employees

Founded2000

Hiring MarketsSouth Africa, Canada

Frequently Asked Questions

What tech stack does Clickatell use?

Clickatell's core stack includes Salesforce (CRM), WhatsApp Business API, AWS (compute/messaging via SQS), PostgreSQL and Redis (data), Kafka (streaming), and Apache Spark with Hadoop for batch processing. They recently adopted GitHub Copilot for development.

What is Clickatell working on?

Current projects include new product introductions, scalable batch and streaming data pipelines (medallion architecture), SMS and WhatsApp channel platform development, and managing end-of-life for legacy SMS products while improving customer onboarding and contract renewal management.