Caption relay and mobile accessibility platform for deaf and hard-of-hearing users
ClearCaptions operates a telecommunications platform delivering real-time captions and accessibility services to deaf and hard-of-hearing communities. The tech stack is heavily Microsoft-centric (Power BI, SQL Server, Azure Synapse, Azure Analysis Services) paired with AWS infrastructure and databases (MongoDB, Cassandra), suggesting a hybrid cloud data warehouse architecture. Active hiring is sales-driven (7 roles) with secondary focus on ops and data, while projects cluster around HIPAA compliance, QA program maturity, and AI-assisted coaching—indicating a regulated-industry business scaling operational controls and compliance infrastructure alongside product innovation.
ClearCaptions provides wireless phone and mobile caption relay services to the deaf and hard-of-hearing community, founded in 2011. The company operates a VoIP-based platform integrating automatic speech recognition and live operators to deliver real-time captions during calls. With 501–1,000 employees based in Antioch, Tennessee, the business model spans both technology delivery (mobile app, network connectivity, ASR optimization) and customer support (operator staffing, training). Current operational priorities include HIPAA compliance program development, vendor risk management, QA program launch, and an AI coaching tool—all indicators of a maturing compliance posture and platform standardization.
Microsoft-dominant: Power BI, SQL Server, Azure Synapse Analytics, Azure Analysis Services, DAX. Supplemented by AWS, AWS RDS, MongoDB, Cassandra, Terraform, CloudFormation, Ansible. Also uses Salesforce, NetSuite, RingCentral, Jenkins.
Antioch, Tennessee, United States. All current hiring is within the US.
ClearCaptions, LLC's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.