Pediatric health system managing 750K+ annual visits across North Texas
Children's Health operates a large regional pediatric network anchored in Dallas with multiple hospitals, specialty centers, and physician services. The tech stack is heavily weighted toward healthcare operations (Epic Systems, ServiceNow, Kronos) with emerging adoption of Epic's order-entry module, while hiring remains centered on clinical roles (275 healthcare positions) with smaller pockets of engineering (10) and security (9) — a profile typical of mature health systems optimizing existing infrastructure rather than building new platforms.
Notable leadership hires: Program Director, Security Director, Behavioral Health Director
Children's Health is a nonprofit pediatric health system serving North Texas, processing over 750,000 patient visits annually across multiple hospitals and specialty centers. The organization includes Children's Medical Center Dallas (ranked in all 10 pediatric specialties by U.S. News), Children's Medical Center Plano, inpatient rehabilitation, and physician services. An academic affiliation with UT Southwestern Medical Center and the Children's Medical Center Research Institute grounds operations in clinical research and innovation. Current projects focus on Epic order-entry implementation, behavioral health program development, and data governance, with active challenges around staffing, seasonal volume surges, and care continuity.
Epic Systems (EHR), ServiceNow (service management), Kronos (workforce), Tableau (analytics), Azure AD (identity), AWS (cloud), Microsoft Office suite, and Omnicell (pharmacy automation). Epic order-entry deployment is currently underway.
Dallas, Texas. The system operates multiple facilities across North Texas including flagship Children's Medical Center Dallas and Children's Medical Center Plano.
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