Cassidy Tech Stack

AI agents for enterprise workflows, built on customer data and business logic

Software Development New York, NY 51–200 employees Founded 2023 Privately Held

Cassidy deploys AI agents into customer workflows via Slack, Salesforce, HubSpot, and Teams. The stack—Node.js, React, PostgreSQL, plus Slack/Zendesk integrations—reveals a workflow-automation foundation; RAG adoption signals the company is moving toward retrieval-based personalization. Hiring velocity is accelerating with a sales-led mix (6 sales, 4 engineering, 5 support), and pain points cluster around scaling support and content production—typical of a young vendor ramping production-environment load.

Tech Stack 22 technologies

Core StackSlack Zendesk Salesforce HubSpot Zapier Make n8n JavaScript Node.js React PostgreSQL TypeScript Adobe Premiere Pro Notion Teams SharePoint Box CapCut Final Cut Pro Descript LinkedIn

AdoptingRAG

What Cassidy Is Building

◆Challenges

Heavy engineering overhead
Grow pipeline
Scaling support function
Scaling complex applications
Building repeatable content systems
Scaling content production
Optimizing internal tools
Improving support experience
Integration reliability issues
Handling growing data usage

▲Active Projects

Shape core architecture
Build intuitive interfaces
Build dashboards and reporting for leadership
Design finance processes that scale
End-to-end video production
Explore advanced ai
Product launches
Track performance
Advanced ai llm and rag projects
Website strategy

Hiring Activity

Accelerating20 roles · 10 in 30d

Department

Sales

Support

Engineering

Marketing

Finance

Other

Seniority

Junior

Mid

Senior

Manager

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About Cassidy

Cassidy, founded in 2023, builds AI agents that integrate directly into existing enterprise software—Slack, Salesforce, HubSpot, Teams, Zendesk. The product is designed to operate alongside business teams on workflows specific to each customer. The stack spans workflow automation (Zapier, Make, n8n), CRM/helpdesk (Salesforce, HubSpot, Zendesk), and modern web infrastructure (Node.js, React, PostgreSQL). The company is headquartered in New York and hiring across the United States and Canada, with current focus on scaling sales, support, and engineering capacity.

HeadquartersNew York, NY

Company Size51–200 employees

Founded2023

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What tech stack does Cassidy use?

Node.js, React, PostgreSQL, TypeScript, plus integrations with Slack, Salesforce, HubSpot, Zendesk, Teams, and workflow platforms (Zapier, Make, n8n). Currently adopting RAG for retrieval-based personalization.

Where is Cassidy headquartered?

New York, NY. The company is hiring in the United States and Canada.