BrightSpring Health Services Tech Stack

Multi-service home and community health provider serving high-need populations

Hospitals and Health Care Louisville, Kentucky 10,001+ employees Public Company

BrightSpring operates a diversified clinical and nonclinical care network across 50 states, serving over 350,000 people daily through home health, behavioral health, autism services, neuro therapy, pharmacy, and hospice. The hiring distribution reveals a healthcare-operations-heavy org: 125 roles in clinical/healthcare, 31 in ops, and only 3 in engineering—reflecting a human-services-first business model where technology serves as ancillary infrastructure (Salesforce, ServiceNow, Oracle Fusion, Power BI) rather than core product. Active pain points (regulatory compliance, claims management, revenue cycle, quality assurance) and projects (QAPI program, mortality review, corrective action plans) signal a highly regulated, outcomes-driven operation focused on operational and clinical risk.

Tech Stack 26 technologies

Core StackPower BI Oracle Adobe InDesign Adobe Illustrator Adobe Photoshop Salesforce Intune ServiceNow Word Teams Excel Outlook PowerPoint Waystar CRM Oracle Fusion Microsoft Office Adobe Acrobat AWS EMR MobileIron Internet Explorer SharePoint Microsoft Access RingCentral

What BrightSpring Health Services Is Building

◆Challenges

Ensuring compliance with regulations
Compliance with regulatory mandates
Cost control
Reducing risk of child abuse and neglect
Meeting revenue goals
Unpaid or delayed claims
Improving quality of service delivery
Achieving annual revenue goal
Transitioning account services
Medicaid compliance

▲Active Projects

Qapi program implementation
Mortality review processes
Corrective action plans
Proactive recruitment plans
Developing strategic territory plans
Safe at home west virginia program
New business start-ups
Growth initiatives
New client start-ups
Training new intake staff

Hiring Activity

Decelerating240 roles · 55 in 30d

Department

Healthcare

125

Ops

Sales

Finance

Support

Operations

Engineering

Seniority

Mid

Junior

Manager

Director

Senior

Lead

Intern

Notable leadership hires: Treatment Director, Pharmacy Director, Senior Living Director, Business Development Director, Revenue Cycle Director

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About BrightSpring Health Services

BrightSpring is a publicly traded home and community-based health services platform operating across behavioral health, home health, hospice, neuro therapy, and specialty pharmacy. The parent company serves medically complex and high-need populations through over 37,000 full-time equivalent employees across clinical, pharmacy, and support functions. Services span personal care, home health, hospice, autism support, foster care, job placement and vocational training, plus telecare and pharmacy technology. Revenue is driven by managed care, Medicaid, and Medicare reimbursement, with significant operational focus on claims processing (Waystar), revenue cycle management, compliance tracking, and clinical quality metrics (mortality review, corrective action processes). The company operates across the United States, France, Peru, and Canada.

HeadquartersLouisville, Kentucky

Company Size10,001+ employees

Hiring MarketsUnited States, France, Peru, Canada

Frequently Asked Questions

What is BrightSpring Health Services?

BrightSpring is a publicly traded home and community-based health services company providing clinical, behavioral, pharmacy, and ancillary care to over 350,000 people daily across 50 US states. Services include home health, hospice, autism and behavioral health support, neuro therapy, and specialty pharmacy.

How many employees does BrightSpring have?

BrightSpring employs over 37,000 full-time equivalent team members across its clinical, pharmacy, and support operations in 50 states and internationally.

What tech stack does BrightSpring use?

Core systems include Waystar (claims), Oracle Fusion (ERP), Salesforce (CRM), ServiceNow (ITSM), Power BI (analytics), AWS EMR (data), MobileIron/Intune (device management), and Microsoft enterprise suite (Office, Teams, SharePoint).