Peruvian telecom operator with mobile, broadband, and equipment sales
Bitel operates Peru's telecom infrastructure across mobile voice, internet, and device retail. The hiring mix skews heavily junior (35 of 52 open roles), with sales leading demand, matched against projects focused on customer acquisition, journey optimization, and digital campaign management — typical of a carrier fighting churn in a competitive regional market. Regulatory overhead (OSIPTEL compliance and reporting deadlines appear repeatedly in pain points) shapes operations as much as product roadmap.
Bitel is Viettel Perú S.A.C., the Peruvian subsidiary of Viettel Group, a multinational telecom operating in eight countries. The company sells mobile voice, fixed internet, and handsets to consumer and small-business customers across Peru, headquartered in Lima. Service delivery and operational focus dominate the tech stack (4G, CRM, Cisco, SQL) alongside standard business tools (Office, Teams, Tableau). Active projects center on customer acquisition channels, campaign attribution, and service portfolio expansion; pain points cluster around regulatory reporting, customer churn, and process optimization.
Core infrastructure: 4G, Cisco, SQL, CRM. Operations and analytics: Microsoft Office, Excel, Power BI, Tableau. Communications: Teams, Zoom, Google Meet, WhatsApp. Design: Adobe Creative Suite (Illustrator, Photoshop, InDesign), Canva.
Regulatory compliance (OSIPTEL reporting deadlines and license obligations), customer churn, telecom process optimization, and service portfolio expansion. HR challenges include training needs identification and succession planning.
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