Industrial and residential cooling equipment manufacturer with e-commerce and channel expansion focus
Big Ass Fans manufactures HVLS (high-volume, low-speed) ceiling fans and evaporative coolers for industrial, commercial, and residential markets. The tech stack reveals a sales-driven organization: Salesforce dominates (core CRM + Marketing Cloud + Flow + Apex), paired with Epicor Kinetic for operations and a headless e-commerce replatform underway. Active hiring skews 6:1 toward sales roles, and the project list prioritizes channel profitability, specification rates, and Amazon optimization—suggesting an organization scaling go-to-market while modernizing backend systems.
Big Ass Fans designs and sells large-volume ceiling fans and climate control equipment to industrial facilities, commercial spaces, and residential customers. The company operates from Lexington, Kentucky, with international offices in Australia, Canada, and Singapore. The product portfolio spans industrial HVLS fans, residential Haiku fans with automation and SenseME technology, evaporative coolers, and lighting. The business model spans direct sales, e-commerce (bigassfans.com on BigCommerce, undergoing headless migration), and channel partnerships (new construction, Amazon). Current operational focus includes profitability improvements in new construction, supplier consolidation, financial-process automation, and inventory optimization.
Salesforce (CRM, Marketing Cloud, Flow, Apex), Epicor Kinetic, BigCommerce, Contentstack/Contentful, MuleSoft, AWS, and AutoCAD. The company is adopting Agentforce and replatforming e-commerce to a headless architecture.
Lexington, Kentucky, United States. The company also operates offices in Australia, Canada, and Singapore.
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