Regional credit union managing $2.6B in assets across 29 branches
BayPort is a 96-year-old credit union serving 154,000 members across Virginia with $2.6B in assets under management. The tech stack is heavily document-centric (OnBase, Laserfiche, FileNet, DocuWare) rather than cloud-native, and the hiring mix skews operations and support (27 of 33 roles) over engineering (1 role) — reflecting an organization prioritizing branch operations and compliance over product velocity. Active projects center on digital channels (online lending, account applications) and deposit growth, while pain points cluster around branch sales lift and system integration, suggesting they are mid-stage in modernizing a legacy branch footprint.
BayPort Credit Union is a nonprofit financial institution founded in 1928 to serve shipyard workers in Newport News, Virginia. Today it operates 29 branches across the Virginia Peninsula and Southside regions, managing $2.6 billion in assets and serving approximately 154,000 members. The organization provides lending, deposit, and financial education products to individuals and small businesses. Current operational priorities include growing digital adoption, automating internal processes, and improving branch sales performance while maintaining system availability and member service standards.
BayPort manages $2.6 billion in assets and serves nearly 154,000 members across 29 branch locations in Virginia.
BayPort's tech stack includes OnBase, Laserfiche, FileNet, and DocuWare for document and records management, along with Microsoft 365, SharePoint, and AWS.
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