Regional multi-line insurer serving independent agents across auto, home, life, and business
Auto-Owners is a five-thousand-person regional insurance carrier built around an independent-agent distribution model. The tech stack reflects a mature, operationally-focused organization: SQL Server and R for analytics, ASP.NET and C# for backend systems, AWS infrastructure with Kafka for event streaming, and Xactimate (catastrophe modeling software) for risk assessment. Hiring is heavily weighted toward claims (201 open roles) and support (92), with only 7 engineering roles active—a staffing ratio that signals operational efficiency and claims-processing throughput as core priorities over platform modernization.
Auto-Owners Insurance is a privately held multi-line insurer headquartered in Lansing, Michigan, offering automobile, home, life, and business insurance policies underwritten through a network of independent agents. Founded in 1916 and a Fortune 500 company since 2002, the company operates with 5,001–10,000 employees across claims processing, customer support, underwriting, and operations. The business model relies on local agents for distribution and customer acquisition, while the company manages underwriting, pricing, claims adjudication, and fraud prevention in-house. Current operational focus centers on claim-handling capacity, loss-ratio management, catastrophe response, and retention.
SQL Server, R, Python, Java, and Kotlin for core systems; ASP.NET and C# for applications; AWS (including Glue and SageMaker) for cloud; Kafka for streaming; Xactimate for catastrophe modeling; and Office/Adobe tools for design and operations.
Lansing, Michigan. All current hiring is in the United States.
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