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Appello UK Tech Stack

Digital telecare platform for UK housing, local authorities, and care providers

Appliances, Electrical, and Electronics Manufacturing New Milton, Hampshire 201–500 employees Founded 1988 Privately Held
appello.co.uk LinkedIn

Appello operates a digital telecare infrastructure serving over 400,000 vulnerable people across the UK through alarm monitoring, warden call systems, and analogue-to-digital conversion. The tech stack reveals a dual-layer operation: CRM and marketing automation (Dynamics 365, HubSpot, Canva) coupled with monitoring and observability tooling (Zabbix, Grafana, Kibana, OpenSearch) — signaling a business split between customer-facing operations and backend platform reliability. Support and sales teams dominate the hiring mix, reflecting a service-delivery model where customer success and intake are the primary scaling constraints.

Tech Stack 39 technologies

Core StackDynamics 365 HubSpot LinkedIn Ads Canva JavaScript Python React Node.js AWS Grafana Looker Power BI Tableau Cisco Azure DevOps Jira AWS Lambda ServiceNow Adobe Bash Wireshark Azure Zabbix Kibana OpenSearch PowerShell ITIL Genesys Azure Synapse Freshservice+9 more

What Appello UK Is Building

◆Challenges

  • Growth in housing and social care sector
  • Complex it and telecom challenges
  • High‑impact incidents
  • Complex it change management
  • Maintaining high performance and reliability
  • Capacity planning for critical services
  • Monitoring and observability gaps
  • Complex escalations
  • Meeting service level agreements
  • Improving contact centre performance

▲Active Projects

  • Multi‑channel digital campaigns
  • Crm and website content management
  • Automated email journeys
  • New technology deployments
  • Infrastructure improvements
  • Defining monitoring and observability strategies
  • Lead capacity and resilience management
  • Building tableau dashboards
  • Supporting elt/board reporting
  • Service improvement plans

Hiring Activity

Accelerating35 roles · 35 in 30d

Department

Support
12
Sales
8
Engineering
6
Ops
4
HR
2
Marketing
2
Data
1

Seniority

Junior
13
Mid
11
Manager
7
Lead
3
Senior
1
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About Appello UK

Appello provides digital telecare and safety solutions to housing associations, local authorities, ALMOs, charities, and individual residents across the UK. The company operates both a call handling platform and a distributed alarm network, managing end-to-end digital migration for organisations transitioning from analogue systems. Founded in 1988 and headquartered in New Milton, Hampshire, Appello employs 201–500 people and operates across the full spectrum of care-sector support: personal alarm monitoring, lone worker protection, warden call systems, and telehealth integration. Customers include thousands of housing and care providers; the company supports over 50,000 people through fully digital solutions.

HeadquartersNew Milton, Hampshire
Company Size201–500 employees
Founded1988
Hiring MarketsUnited Kingdom

Frequently Asked Questions

What tech stack does Appello use?

Appello's stack spans CRM (Dynamics 365, HubSpot), cloud platforms (AWS, Azure), monitoring (Zabbix, Grafana, Kibana, OpenSearch), business intelligence (Power BI, Tableau, Looker), contact-centre infrastructure (Genesys), and development tools (Python, JavaScript, React, Node.js, Azure DevOps, Jira).

What is Appello working on?

Current projects include multi-channel digital campaigns, CRM and website modernisation, automated customer journeys, new technology deployments, infrastructure and monitoring improvements, Tableau reporting dashboards, and service resilience planning for critical care services.

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How this profile is built

Appello UK's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.