Digital telecare and alarm monitoring for UK housing and care providers
Appello UK delivers technology-enabled care, alarm monitoring and warden call systems, with its Evo platform central to current work on customer onboarding and testing. The stack pairs Genesys, VoIP and VoLTE call handling with an Azure data estate (Synapse, Data Factory, Data Lake) and Zabbix/Grafana monitoring, a setup built around uptime-critical service. Hiring skews toward junior support roles, consistent with the push to move customers from analogue PSTN to all-IP telecare.
Appello UK provides telecare, personal alarm monitoring, lone worker monitoring, warden call, fire safety and telehealth services across the United Kingdom. Its customers include local authorities, housing associations, ALMOs, charities, care associations, property managers, developers and individuals. The company supports over 400,000 vulnerable people, including more than 50,000 on fully digital telecare. Founded in 1988 and headquartered in New Milton, Hampshire, it is a privately held business with 201–500 employees covering installation, maintenance and monitoring.
Appello UK uses Genesys, VoIP and VoLTE for call handling, Azure Synapse, Data Factory and Data Lake for data, Dynamics 365 Business Central, ServiceNow, HubSpot, Jira, React, Node.js, Python, Zabbix and Grafana.
Job posts point to testing against the Evo platform and onboarding customers onto Evo for Smart Life deliveries, alongside the migration from analogue PSTN to digital all-IP telecare.
Appello UK is headquartered in New Milton, Hampshire, United Kingdom. It was founded in 1988 and employs 201–500 people.
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Appello UK's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
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