Managed IT and infrastructure services for enterprise operations
Anovia delivers 24/7 managed IT, cloud, NOC, and SOC services to enterprise customers across multiple time zones. The company operates a 300+ person support organization with Cisco and Palo Alto Networks at the center of its network stack, now actively hiring in engineering and support roles—signaling capacity expansion to handle mission-critical customer workloads while addressing documented pain points around incident resolution speed and workflow efficiency.
Anovia is a Canadian IT services and infrastructure company founded in 1999, headquartered in Saint John, New Brunswick, and employing 201–500 staff. The business spans managed IT, help desk, NOC, SOC, cloud services, VoIP, and business process outsourcing for enterprise organizations. The company reports 725,000+ tickets resolved, 99.7% SLA achievement, 99.9% uptime for managed systems, and 80% first-contact resolution. Core technical coverage includes Cisco, Microsoft 365, Teams, Avaya, Mitel, Genesys, and Five9 platforms, with infrastructure built on AWS, Azure, and GCP. Current focus areas include network design and capacity planning, knowledge base improvements, and support process enhancement.
Anovia supports Cisco, Avaya, Microsoft Teams, Microsoft 365, Mitel, Genesys, OpenScape, Five9, Dialpad, Unify, and Motorola platforms. Infrastructure runs on AWS, Azure, and GCP with Cisco Nexus, SD-WAN, Aruba, Palo Alto Networks, and SolarWinds for network and security operations.
Anovia reports 99.9% uptime for managed systems, 99.7% SLA achievement rate, 98% customer satisfaction, and 80% first-contact resolution across its 300+ certified support specialists.
Anovia Inc.'s technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.