AMA serves 1 million Alberta members across roadside assistance, insurance, travel, driver education, and registries. The tech stack reveals a Microsoft-dominant enterprise (Office, Teams, Azure, Intune) paired with AWS infrastructure and a data modernization agenda: they're actively migrating Power BI reports to Snowflake while adopting serverless architecture, signaling a shift from on-premise batch analytics toward cloud-native analytics and event-driven services. Hiring is distributed across ops, sales, and engineering at mid-level seniority, reflecting steady scaling rather than emergency hiring.
Notable leadership hires: Agile Team Lead, Team Lead
AMA is a nonprofit membership organization representing over 1 million Albertans, providing roadside assistance, travel services, insurance, driver education (Alberta's largest school), vehicle registries, and member rewards. Founded in 1926 and affiliated with the CAA and AAA, the organization operates at scale with 1,001–5,000 employees across Canada. Beyond roadside dispatch, AMA offers small-business and fleet services to commercial members. The member experience is core to organizational identity; the operating philosophy emphasizes community and interdependence among staff and members alike.
AMA runs primarily on Microsoft (Office, Teams, Azure, Intune, Defender), AWS (EC2, Glue, Athena, DMS), SQL Server, and ServiceNow. They're migrating analytics workloads to Snowflake and adopting serverless compute, moving away from legacy SQL Server infrastructure.
Active initiatives include migrating Power BI reports to Snowflake, developing the flagship AMA mobile app, building member-facing web applications, and deploying serverless platform features. Enterprise risk governance, business continuity planning, and roadside assistance experience improvements are parallel priorities.
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