Service Experts Tech Stack

HVAC, plumbing, and electrical services across 75+ North American locations

Consumer Services Richardson, Texas 1,001–5,000 employees Privately Held

Service Experts operates a multi-location HVAC, plumbing, and electrical contractor with 75+ branches across North America. The hiring mix is heavily weighted toward operations (40% of open roles) and field labor, but the tech stack reveals an active modernization push: adoption of Service Titan (field scheduling and CRM) and Databricks (data analytics) alongside SAP and Workday suggests the company is moving from legacy ERP toward real-time field visibility and data-driven pricing. Projects around CRM adoption, account strategy, and average-ticket-size growth indicate a shift from reactive service delivery toward consultative, higher-margin engagement models.

Tech Stack 29 technologies

Core StackWorkday SAP Python Databricks Power BI Delta Lake Unity Catalog Salesforce ADP Adobe Illustrator Monday.com Microsoft Office Word Excel AS/400 Hyperion PowerPoint Outlook SQL Service Titan Delta Live Tables Databricks SQL Google Sheets Photoshop InDesign SharePoint Yelp Oscilloscope

AdoptingDatabricks Service Titan

What Service Experts Is Building

◆Challenges

Optimizing repair and maintenance spend
Equipment uptime maximization
Improving scheduling accuracy
Prevent premature breakdowns
Maintaining ifrs compliance
Reduce unexpected callbacks
Speed of response
Improving margin protection
Reducing cost of sales
Ensuring adequate staffing

▲Active Projects

Crm adoption program
Leasing programs
Retrofit programs
Account strategy development
Increase average ticket size
Financial reporting process improvement
Sales strategy execution
Regional marketing plans
It security initiatives
Quarterly business reviews

Hiring Activity

Accelerating550 roles · 280 in 30d

Department

Ops

215

Sales

108

Support

Construction

Engineering

Marketing

Plumbing

Finance

Seniority

Junior

190

Mid

169

Senior

107

Lead

Manager

Director

Intern

Principal

Notable leadership hires: Regional Director, IT Director, Lead Installer, Assistant Regional Director

Company intelligence

Find more companies like Service Experts by tech stack, pain points and active projects

Get started free

About Service Experts

Service Experts is a privately held HVAC, plumbing, and electrical contractor operating across 75+ locations in North America. The company serves residential and commercial customers with heating, air conditioning, duct cleaning, indoor air quality, solar energy, plumbing, and insulation services. With 1,001–5,000 employees and headquarters in Richardson, Texas, the organization is structured primarily around field operations and customer-facing service delivery. Current hiring reflects growth in operations, sales, and support functions, alongside active infrastructure projects focused on CRM adoption, financial reporting process improvement, and regional marketing execution.

HeadquartersRichardson, Texas

Company Size1,001–5,000 employees

Hiring MarketsUnited States

Frequently Asked Questions

What CRM does Service Experts use?

Service Experts is actively adopting Service Titan, a field-service-specific CRM and scheduling platform. The company also uses Salesforce alongside Service Titan in the tech stack.

What data analytics tools does Service Experts use?

Service Experts uses Databricks (currently adopting), Power BI, and Databricks SQL for analytics. The company also maintains SQL and Delta Lake for data management.