American Medical Association Tech Stack

Medical association operating publishing, education, and advocacy platforms for physicians

Non-profit Organizations Chicago, IL 1,001–5,000 employees Founded 1847 Nonprofit

The AMA is a 1,000+ person nonprofit operating multiple revenue lines: membership services, medical education content (FREIDA, JAMA Network), and policy advocacy. The tech stack reflects a hybrid operational model—Salesforce, Oracle EPM, and Concur for core finance and CRM, paired with Databricks and cloud data lakes for analytics. Active hiring spans healthcare operations, marketing, and engineering with accelerating velocity, while projects focus on customer success playbooks, marketing automation, and revenue-driving sales solutions—suggesting a shift toward more operationally mature, data-informed membership and publishing strategies.

Tech Stack 13 technologies

Core StackSalesforce Databricks AWS Delta Lake Google Analytics Excel Infor Oracle EPM Hyperion Blackline Ironclad Concur Azure Data Lake

What American Medical Association Is Building

◆Challenges

New member growth
Ensuring compliance with lobbying compliance act
Channel expansion opportunities
Reducing manual tasks and processing time
Increasing adoption with customers
Optimizing audience engagement
Enhancing engagement and visibility
Implementing performance management system
Facilitating culture change
Drug shortages

▲Active Projects

Integrated marketing strategy
Freida content development
A/b testing campaigns
Customer success playbook development
Automation of customer engagement
Technology integration business case development
Process and workflow solutions for jama network
Sales solutions to increase margin
Strategies to grow revenue
Social media analytics strategy

Hiring Activity

Accelerating35 roles · 15 in 30d

Department

Healthcare

Marketing

Engineering

Product

Data

Design

Executive

Seniority

Senior

Director

Manager

Mid

Junior

Lead

Intern

Notable leadership hires: Organizational Development Director, Key Account Director, Policy Development Director

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About American Medical Association

Founded in 1847, the American Medical Association serves physicians, residents, and medical students through membership, publishing, education, and policy advocacy. The organization operates JAMA Network (peer-reviewed medical journals), FREIDA (medical education and residency guidance), and membership programs, supported by a business model combining subscription revenue, publishing fees, and philanthropic funding. Based in Chicago with 1,001–5,000 employees, the AMA operates nationally across the United States.

HeadquartersChicago, IL

Company Size1,001–5,000 employees

Founded1847

Hiring MarketsUnited States

Frequently Asked Questions

What technology does the American Medical Association use?

The AMA uses Salesforce for CRM, Oracle EPM and Hyperion for financial planning, Concur for expense management, Databricks and AWS for data analytics, and Google Analytics for digital metrics. Recently adopted Blackline for accounting automation and Ironclad for contract management.

What is the American Medical Association working on?

Current projects include integrated marketing strategy, FREIDA content development, A/B testing campaigns, customer success playbooks, automation of customer engagement, and JAMA Network workflow optimization—reflecting efforts to scale membership adoption and publishing operations.