ADAC Tech Stack

Membership-based mobility and roadside assistance provider across insurance, rescue, and consumer protection

Consumer Services München 1,001–5,000 employees Founded 1903 Self-Owned

ADAC is a 120-year-old German membership organization structured as a three-pillar entity: a central association (ADAC e.V.) handling roadside assistance and member services, a commercial joint stock company (ADAC SE) managing insurance and financial products, and a nonprofit foundation (ADAC Stiftung) running air rescue and traffic safety. The tech stack reveals a heavy SAP footprint (core ERP, SuccessFactors for HR, moving to S/4HANA) paired with modern claims handling (Guidewire ClaimCenter) and emerging cloud adoption (Azure, SAP Analytics Cloud), while hiring accelerates across sales (110 roles), support (78), and operations (66) — indicating scaling pressure on member-facing services and backend process automation.

Tech Stack 64 technologies

Core StackSAP SuccessFactors AutoCAD Revit SAP Dynamics 365 Java PL/SQL Oracle PostgreSQL GitHub React TypeScript Windows Server Active Directory Guidewire ClaimCenter Microsoft Office SuccessFactors Microsoft 365 Tealium Windows Excel DATEV SAP Basis SAP Solution Manager Azure Microsoft Project iPad Google Marketing Platform Spring Boot DNS+34 more

AdoptingSAP S/4HANA SAP Analytics Cloud

What ADAC Is Building

◆Challenges

Optimizing payment processes
Digitalizing finance processes
Ensuring compliance with safety regulations
Reducing follow-up costs for breakdowns
Maintaining profitability during turbulent times
Optimizing sap environment
Cost regulation
Optimizing claims systems
Automating end-to-end processes
Improving extraction accuracy

▲Active Projects

Kpi development and reporting
Operations manual development
Integration of modern business applications into central platform
Digital solution development and implementation
Price strategy development
Building isms for adac luftrettung
Transformation sap system landscape to s/4hana
Local marketing and customer acquisition initiatives
Occupational health campaigns
Fire safety courses

Hiring Activity

Accelerating410 roles · 200 in 30d

Department

Sales

110

Support

Ops

Engineering

Healthcare

Marketing

Training

Finance

Seniority

Mid

196

Junior

Intern

Senior

Manager

Lead

Notable leadership hires: Flight School Lead, Claims Team Lead

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About ADAC

ADAC operates as Germany's largest membership-based mobility service provider, serving members through roadside assistance, insurance products, car rental, travel services, and legal counsel. The organization employs 1,001–5,000 people across three legally distinct entities, each with different operational mandates: the association manages member protection and representation; the commercial subsidiary handles insurance underwriting and financial services; the foundation runs air rescue operations, traffic safety education, and research. Active projects focus on SAP system modernization (S/4HANA migration), claims system optimization, payment process digitalization, and end-to-end process automation.

HeadquartersMünchen

Company Size1,001–5,000 employees

Founded1903

Hiring MarketsGermany

Frequently Asked Questions

What technology does ADAC use for claims processing?

ADAC uses Guidewire ClaimCenter as its primary claims platform, supported by SAP for enterprise resource planning and Oracle/PostgreSQL databases for data management.

What major technology projects is ADAC working on?

Key projects include migrating the SAP system landscape to S/4HANA, integrating modern business applications into a central platform, digitalizing finance processes, and automating end-to-end claims and payment workflows.