Managed services and IT operations consultancy for enterprise infrastructure transformation
3GC Group operates as a Managed Services and IT operations consultancy built around Salesforce (Service Cloud, Field Service Lightning) and modern development tooling (Vue, Node.js, TypeScript, AWS). The company is actively adopting OpenAI and Anthropic, signaling a pivot toward AI-assisted operations and service delivery. With engineering-heavy hiring (11 of 17 active roles) and projects spanning ServiceNow optimization, dynamic UI development, and cloud helpdesk migration, the org is balancing client-facing infrastructure work with internal digital transformation—particularly around service management and reducing support costs.
3GC Group is a managed services provider and IT operations consultancy founded in 2005, headquartered in Los Angeles, serving enterprise clients on infrastructure design, network security, and digital transformation. The company operates a 51–200-person team structured around three delivery pillars: consulting and solution design, managed services and monitoring, and staff augmentation for IT operations. Their technical footprint spans Salesforce (ticketing and field service), ServiceNow (service management), modern web stacks (Vue, Node.js, Netlify), and cloud infrastructure (AWS). Active engagements include cloud helpdesk migration, SEO strategy execution for clients, and continuous optimization of existing ServiceNow implementations.
Salesforce (Service Cloud, Field Service Lightning), ServiceNow, Vue, Node.js, TypeScript, AWS, Netlify, Storyblok, Python, and Google Analytics. Actively adopting OpenAI and Anthropic.
ServiceNow implementation optimization, cloud helpdesk migration, Vue-based UI development, SEO strategy for clients, Netlify site scaling, and internal service management transformation to reduce support costs.
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