Labor-managed benefits and pension administrator for 400,000 healthcare workers
1199SEIU Benefit and Pension Funds administers health, pension, training, and childcare benefits for 400,000 unionized healthcare workers and retirees. The tech stack is Windows/.NET-centric (SQL Server, ASP.NET Core, BizTalk), with legacy integrations (EDI, RightFax) alongside modern HR and support tooling (ADP, Salesforce Service Cloud, Verint). Hiring is operations- and HR-heavy rather than engineering-driven, reflecting a back-office-intensive operation managing large-scale member services, benefit compliance, and pension administration.
Notable leadership hires: Assistant Director, Chief Clerk, Regional Director
1199SEIU Benefit and Pension Funds is a nonprofit labor-management benefits administrator serving 400,000 active and retired members of 1199SEIU United Healthcare Workers East and their families. The organization operates four main funds—Benefit, Pension, Training and Employment, and Child Care—delivering health coverage, defined-benefit pensions, professional development, and ancillary services to healthcare industry workers. Operating at scale, the organization manages high-volume call-center operations, EDI claim processing, pension payment workflows, and member communications. Current priorities include compliance risk (federal regulations, HIPAA), pension payment timeliness, training contract negotiation, and program-quality evaluation.
1199SEIU's core stack includes SQL Server, ASP.NET Core, C#, BizTalk Server for EDI, Salesforce Service Cloud for member support, ADP for HR, and Verint for call-center operations. Legacy systems (RightFax, SQL Server Reporting Services) handle document and claims workflows.
1199SEIU Benefit and Pension Funds provides health, pension, training, and childcare benefits to 400,000 active and retired healthcare workers and their families across the U.S.
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