ZöTok.AI Tech Stack

AI-powered network CRM for order-to-cash across supply chains

Software Development Hyderabad, Telangana 51–200 employees Founded 2021 Privately Held

ZöTok.AI builds conversational commerce infrastructure for general trade supply chains, converting unstructured WhatsApp messages, emails, and images into structured orders and payments linked directly to ERPs. The tech stack (Freshdesk, Zendesk, Intercom, Jira, Tally) reflects a support and integration-heavy focus, while active hiring in sales and support paired with projects around onboarding and adoption metrics suggests the company is scaling past early adopters and grappling with usage retention.

Tech Stack 16 technologies

Core StackFreshdesk Zendesk Intercom Jira Confluence Adobe Creative Cloud Adobe Photoshop Adobe Illustrator Canva Figma Notion WhatsApp WhatsApp Business API Tally Adobe After Effects

AdoptingFacebook Business Manager

What ZöTok.AI Is Building

◆Challenges

Usage drops
Customer churn risk
Reliance on expensive dms
Order-invoice-payment cycles
Adoption gaps
Customer onboarding challenges
Order-to-cash inefficiencies
Trade operations friction

▲Active Projects

Customer onboarding
Feature adoption initiative
Adoption metrics dashboard
Erp integration
Catalog upload
Whatsapp-native order-to-cash platform sales

Hiring Activity

Steady8 roles · 3 in 30d

Department

Sales

Support

Design

Seniority

Junior

Mid

Senior

Company intelligence

Find more companies like ZöTok.AI by tech stack, pain points and active projects

Get started free

About ZöTok.AI

ZöTok.AI is a conversational CRM platform designed for brands, distributors, and retailers operating in the general trade supply chain across India and globally. The core product unifies order-to-cash workflows—converting unstructured communications into structured transactions that sync with existing ERP systems. The platform integrates with procurement systems, distributor management systems, and sales force automation tools, positioning itself as a unified communication layer across fragmented supply chain stakeholders. The company operates with a primarily India-based team of 51–200 employees, founded in 2021.

HeadquartersHyderabad, Telangana

Company Size51–200 employees

Founded2021

Hiring MarketsIndia

Frequently Asked Questions

What tech stack does ZöTok.AI use?

ZöTok uses Freshdesk, Zendesk, and Intercom for customer engagement, Jira and Confluence for engineering workflows, Tally for accounting, Figma and Adobe Creative Suite for design, and the WhatsApp Business API for conversational commerce.

What is ZöTok.AI working on?

Current projects include WhatsApp-native order-to-cash platform sales, ERP integration, customer onboarding improvements, adoption metrics dashboards, and catalog upload capabilities to reduce manual order entry friction.