ZO Skin Health, Inc. Tech Stack

Medical-grade skincare manufacturer scaling direct-to-consumer and physician channel sales

Pharmaceutical Manufacturing Irvine, California 201–500 employees Founded 2007 Privately Held

ZO Skin Health manufactures prescription-strength skincare formulations sold through both physician practices and direct e-commerce channels. The company is mid-scale (201–500 employees) and actively expanding across EMEA markets, evidenced by Dutch and Spanish order-to-cash infrastructure projects and multi-country hiring (Japan, Spain, Denmark, Canada, Netherlands, Sweden). Sales roles dominate the hiring pipeline (16 of 39 open positions), with a focus on account growth and regional e-commerce scaling — a mix that reflects their dual go-to-market model and effort to link online purchasers back to clinical prescribers.

Tech Stack 26 technologies

Core StackKlaviyo Salesforce NetSuite Shopify Google Analytics JavaScript React Figma Sketch InVision Power BI Salesforce Commerce Cloud Microsoft Office Gorgias Word Excel PowerPoint Teams HTML5 CSS Adobe XD UKG Outlook Anaplan Logility SQL

What ZO Skin Health, Inc. Is Building

◆Challenges

Growing existing accounts
Acquiring new accounts
Cost and discrepancy reduction
Forecast accuracy improvement
Linking e-commerce purchasers with medical clinics
Optimizing regional e-commerce budget
Sales growth
Physician account expansion
High-volume order processing
Customer support for shipping and billing

▲Active Projects

Dutch and spanish order-to-cash transition project
In-practice marketing programs
Product launches
Quarterly account plans
Product placement optimization
Tailored business plans
Drive qualified traffic and conversion through centralised paid media, seo, social media, email marketing, and promotional campaigns
Launch and expand e-commerce across all direct emea markets
Training and seminars
Trade show participation

Hiring Activity

Steady40 roles · 15 in 30d

Department

Sales

Ops

Support

Finance

Logistics

Marketing

Design

Seniority

Mid

Junior

Senior

Manager

Lead

Director

Notable leadership hires: Ecommerce Director, Country Head

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About ZO Skin Health, Inc.

ZO Skin Health develops medical-grade skincare solutions designed around dermatological principles and formulated for multiple skin types and conditions. Founded in 2007, the company serves two primary customer segments: physicians who integrate ZO products into clinical treatment protocols, and direct consumers purchasing through e-commerce. Operations span North America and EMEA, with active initiatives to expand e-commerce infrastructure in European markets (Dutch, Spanish language transitions) and optimize inventory and fulfillment at scale. Their technology stack centers on Salesforce (Commerce Cloud, core CRM), NetSuite (financial and supply-chain operations), Shopify (storefront platform), and Klaviyo (email marketing), alongside standard design and analytics tools.

HeadquartersIrvine, California

Company Size201–500 employees

Founded2007

Hiring MarketsUnited States, Japan, Spain, Denmark, Canada, Netherlands, Sweden

Frequently Asked Questions

What technology does ZO Skin Health use to run e-commerce and operations?

Salesforce Commerce Cloud for storefronts, Shopify for direct sales, NetSuite for ERP and supply-chain management, Klaviyo for email marketing, and Gorgias for customer support. Salesforce CRM and Power BI handle analytics and reporting.

Where does ZO Skin Health hire internationally?

Active hiring spans Japan, Spain, Denmark, Canada, Netherlands, and Sweden, reflecting expansion of direct-to-consumer e-commerce and physician distribution across EMEA and Asia-Pacific regions.