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Zingtree Tech Stack

Deterministic AI agents for customer support automation

Software Development Palo Alto, CA 51–200 employees Founded 2020 Privately Held

Zingtree builds a no-code workflow platform that deploys AI agents into customer support operations. The stack is modern and distributed—Go, Kubernetes, PostgreSQL, Redis, Vue/React—built for stateful conversational systems at scale. Active projects reveal a shift toward real-time data and CRM integration; hiring is lean and senior-heavy (4 of 5 open roles at senior level), concentrated in engineering and data, suggesting focused product work rather than scaling sales.

Tech Stack 19 technologies

What Zingtree Is Building

Challenges

  • Reducing handle times
  • Increasing fcr
  • Improving csat
  • Replacing existing third-party solutions
  • Scaling data infrastructure for growing volumes
  • Increase fcr
  • Stay compliant
  • Reduce average handle time
  • Increase first contact resolution
  • Improve customer satisfaction

Active Projects

  • New data processing framework to replace existing third-party solutions
  • Real-time analytics for clickstream data
  • Data architecture and system design
  • Design and build conversational ai workflows
  • Configure and integrate zingtree with crms
  • Deployment of conversational ai workflows
  • Integration of zingtree with crms
  • Ai automation platform

Hiring Activity

Minimal5 roles · 0 in 30d

Department

Engineering
3
Data
1
Product
1

Seniority

Senior
4
Mid
1
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About Zingtree

Zingtree is a customer experience automation platform that helps support and operations teams deploy AI agents to handle complex interactions. The product centers on deterministic agentic AI—workflows built through natural language and no-code logic that run across support channels (voice, chat, email). The company targets enterprise customers managing high-volume, high-stakes support operations; use cases include call deflection, first contact resolution, and compliance-aware routing. Zingtree operates from Palo Alto with 51–200 employees, hiring primarily in the United States and India.

HeadquartersPalo Alto, CA
Company Size51–200 employees
Founded2020
Hiring MarketsIndia, United States

Frequently Asked Questions

What tech stack does Zingtree use?

Backend: Go, Kubernetes, PostgreSQL, MySQL, Redis. Frontend: Vue, React, Angular, Webpack, Vite. Full stack includes PHP, Laravel, JavaScript, HTML5, CSS, and SQL.

What is Zingtree working on?

Core projects include conversational AI workflow design, real-time clickstream analytics, CRM integrations, and building a new data processing framework to replace third-party solutions.

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