ZendBox Tech Stack

Customer service operations platform built on .NET and Azure

Software Development Hamar Privately Held

ZendBox operates a customer service and logistics platform anchored in .NET + C# + PostgreSQL, now expanding cloud footprint through Azure and AWS adoption while adding Claude for AI-assisted workflows. The hiring mix reveals operational maturity challenges: HR and logistics dominate open roles, with only two engineering positions active, suggesting the company is scaling service delivery capacity and internal processes rather than building new product features. Pain points across absence management, onboarding delays, and dispatch accuracy point to operational bottlenecks that outpace current infrastructure.

Tech Stack 22 technologies

Core StackShopify Magento HubSpot Zendesk Jira C# .NET PostgreSQL WMS Microsoft Office Excel Word Teams LinkedIn WooCommerce HappyFox Azure Machine Learning Blazor

AdoptingAWS Cursor Azure Claude

What ZendBox Is Building

◆Challenges

Absence management
Improving outbound process efficiency
Support next stage of growth
Software release quality
Scaling outbound operations
Ensuring accurate order dispatch
Ensuring timely dispatch accuracy
Turnover
Hr compliance
Delays during onboarding

▲Active Projects

Absence management framework
Continuous improvement of outbound processes
Streamline onboarding processes
Hr metrics reporting
Onboarding process enhancement
Manager training program
Implement solution to sell contact centre services to existing customers
Build high-performing customer service team
Optimise customer service systems and processes
Partner programme support

Hiring Activity

Steady20 roles · 6 in 30d

Department

Logistics

Ops

Engineering

Sales

Marketing

Operations

Support

Seniority

Junior

Mid

Manager

Senior

Lead

Notable leadership hires: Head of Marketing

Company intelligence

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About ZendBox

ZendBox is a privately held software company based in Hamar, Norway, providing customer service and logistics operations infrastructure. The platform integrates order management (WMS), ticketing (Zendesk, HappyFox), and CRM tooling (HubSpot) with e-commerce connectors (Shopify, Magento, WooCommerce). The company serves mid-market businesses requiring contact centre and fulfillment capabilities. Recent project focus spans HR process automation (absence management, manager training, onboarding enhancement), outbound operations scaling, and customer service team building—all aligned with supporting growth across existing customer base.

HeadquartersHamar

Hiring MarketsUnited Kingdom

Frequently Asked Questions

What technology stack does ZendBox use?

ZendBox runs on .NET and C# with PostgreSQL backends, deployed on Azure and AWS. The platform integrates Zendesk and HappyFox for ticketing, HubSpot for CRM, and Shopify/Magento/WooCommerce for e-commerce, plus in-house WMS for order management.

Where is ZendBox recruiting?

ZendBox is actively hiring in the United Kingdom. The company is based in Hamar, Norway, but current open positions are targeted toward UK-based candidates.