Unified IT service management platform with incident response and status capabilities
Xurrent operates a multi-tenant ITSM platform addressing service management, incident response, and reliability across enterprise IT operations. The tech stack is sales-and-ops heavy (Salesforce, Outreach, ZoomInfo, HubSpot, Zapier) with minimal engineering presence, suggesting a mature product in GTM acceleration mode rather than active feature development. Current hiring velocity is accelerating with 8 new sales roles posted in the last 30 days, while pain-point data reveals internal focus on sales predictability, data quality in Salesforce, and revenue reporting accuracy—indicating the org is optimizing its own operations as aggressively as it sells.
Xurrent is a private ITSM and incident-management platform founded in 2010, based in Santa Barbara. The product unifies service management, incident response (IMR), and status-page capabilities in one platform, targeting mid-to-large enterprises that need visibility across IT operations and reliability workflows. The organization spans 51–200 employees across the United States, United Kingdom, and India. Revenue motion is sales-led, with current GTM initiatives centered on sales performance dashboards, customer academy development, partner certification programs, and expansion into APAC.
Xurrent uses Salesforce, Outreach, ZoomInfo, HubSpot, and Zapier as core GTM tools, alongside Figma for design and Google Analytics 4 for analytics. Frontend is HTML, CSS, and JavaScript.
Xurrent is based in Santa Barbara, California. The company also actively hires in the United Kingdom and India.
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