Omnichannel furniture retailer scaling stores and supply chain across Benelux
Goossens operates a furniture retail network across 23 physical stores in the Netherlands and Belgium, plus e-commerce, backed by a 58,000 m² distribution center in Veghel. The company is mid-migration from legacy infrastructure (Windows 11 rollout, finance digitization) while building omnichannel execution—sales-heavy hiring (66 of 99 open roles) paired with sustainability and product development initiatives suggests a retailer balancing operational modernization with growth.
Goossens sells furniture, home furnishings, and interior design services through physical Inspiration Stores and online channels. The company serves consumers across the Netherlands and Belgium, providing design consultation, professional delivery, and extended warranty support alongside product sales. Operations center around a modern distribution facility in Veghel, Netherlands, which supplies stores and fulfills web orders. The company was founded in 1954 and operates as a privately held business with approximately 600 employees, structured to keep most operational and support functions in-house.
Microsoft ecosystem dominates: Azure, Microsoft 365, Dynamics 365 Business Central, SharePoint, Power BI, Active Directory, plus iPad for in-store, SketchUp for design, and Topdesk for support.
Omnichannel execution, Windows 11 migration, finance department digitization, sustainability (targeting 2030), delivery time reduction, and store renovations across the retail network.