Statewide nonprofit serving 21,000+ annually across foster care, vision loss, and developmental disabilities
Wayfinder Family Services operates a diversified social services portfolio across California—foster care, family preservation, employment support, and specialized programs for individuals with vision loss or developmental disabilities. The tech stack is entirely Microsoft-native (365, Teams, SharePoint, NetApp), with active migration work underway; hiring is concentrated in healthcare and support roles, reflecting the clinical and direct-care intensity of the operation. Pain points cluster around compliance (HIPAA, licensing), care coordination, and billing accuracy—areas where better system integration could reduce administrative friction.
Notable leadership hires: Adult Services Director, Director
Founded in 1953 as the Foundation for the Junior Blind, Wayfinder Family Services has evolved into a statewide nonprofit serving over 21,000 individuals annually across multiple service lines: foster care, family preservation, supervised visitation, employment services, early intervention, and programs for individuals with vision loss or intellectual and developmental disabilities. Based in Los Angeles with 201–500 employees, the organization operates in the intersection of child welfare, disability services, and family support—areas where traditional organizational silos often fragment care. Active service initiatives include enhanced care management, individualized family service planning, family finding, and contracted supervised visitation programs. Operations are managed through a Microsoft technology foundation (365, Teams, NetSuite for financial management), with ongoing system modernization to improve billing accuracy and care coordination reporting.
To ensure children, youth, and adults facing challenges have access to support. The organization serves over 21,000 individuals yearly, specializing in foster care, family preservation, vision loss services, and developmental disability programs across California.
Microsoft-native stack: 365, Teams, SharePoint, Exchange, OneDrive, Intune, Entra, Windows Server, Active Directory, plus VMware, Hyper-V, and NetSuite for financial management.
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