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Vivo (Telefônica Brasil) Tech Stack

Brazil's largest telecom: 94M customers across mobile, fixed, and fiber networks

Telecommunications São Paulo, SP 10,001+ employees Founded 1998 Public Company

Vivo operates Brazil's dominant telecom infrastructure—94 million customers across mobile (75M), fixed (19M), and expanding fiber footprint—with a 10,000+ headcount predominantly in sales (762 roles) and engineering (300 roles). Current hiring velocity is accelerating, focused on fiber deployment and network maintenance projects. The tech stack reveals heavy reliance on legacy enterprise systems (SAP, Salesforce) alongside emerging adoption of cloud platforms (Azure, OCI, GCP) and AI/LLM tooling (LangChain, RAG), signaling a multi-year digital transformation away from on-premise infrastructure.

Tech Stack 200 technologies

Core StackAdobe Photoshop Adobe Illustrator Python Hadoop Apache Spark SAP Salesforce SAS Power BI Ansible Figma Miro InDesign CorelDRAW R Microsoft Office Salesforce Marketing Cloud Excel WhatsApp Bash SQL Netmiko Nornir Word PowerPoint Visio DAX Teams Outlook VBA+170 more
AdoptingLangChain Terraform Ansible RAG LangGraph Azure OCI GCP+1 more
ReplacingSAP SuccessFactors SAP ECC

What Vivo (Telefônica Brasil) Is Building

Challenges

  • Ensuring sla compliance
  • Expanding network capacity
  • Improving store performance
  • Improving customer service processes
  • Retaining high-value customers
  • Reducing customer wait time
  • Ensuring rapid repairs
  • Control quality of sales and inventory
  • Expanding network technology
  • Improving customer satisfaction

Active Projects

  • Fiber optic network deployment
  • Fiber optic line maintenance
  • Fiber optic cable installation and repair
  • Implantação de rede externa ótica
  • Digital transformation of vpp
  • External optical network deployment
  • Gateway integration standards
  • Technology expansion
  • Environmental policy implementation
  • Mobile framework development

Hiring Activity

Accelerating1,200 roles · 550 in 30d

Department

Sales
762
Engineering
300
Support
72
Data
15
Ops
12
HR
11
Marketing
11
Finance
8

Seniority

Mid
538
Junior
492
Senior
86
Manager
44
VP
43
Lead
3
C-Level
2
Intern
1

Notable leadership hires: B2C Director, Payments Tech Lead, Chief Information Officer

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About Vivo (Telefônica Brasil)

Vivo is the largest telecommunications provider in Brazil, a subsidiary of the Telefónica Group. The company operates a converged portfolio spanning mobile (4G, 4.5G via carrier aggregation), fixed broadband, IPTV, and related digital services. Network coverage reaches approximately 90% of the population via 4G; the fiber footprint includes 21 million homes-passed and 11 million fiber-to-the-home (FTTH) premises as of 2019. The business also includes the Telefónica Vivo Foundation, focused on digital education and inclusion. Active operations span Brazil and South Africa, with core challenges around SLA compliance, network capacity expansion, customer retention, and service quality—reflected in both project prioritization and open hiring across sales, engineering, and support functions.

HeadquartersSão Paulo, SP
Company Size10,001+ employees
Founded1998
Hiring MarketsBrazil, South Africa

Frequently Asked Questions

What tech stack does Vivo use?

Core systems: SAP, Salesforce, Salesforce Marketing Cloud, Power BI, SQL, Python, Hadoop, Apache Spark, and SAS for analytics. Adopting Azure, OCI, GCP, Terraform, and LangChain for cloud migration and AI workloads.

What is Vivo working on?

Primary focus: fiber optic network deployment, maintenance, and cable installation across Brazil. Secondary initiatives: digital transformation programs, gateway integration standards, mobile framework development, and technology expansion to support 4.5G rollout.

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