Brazil's largest telecom: 94M customers across mobile, fixed, and fiber networks
Vivo operates Brazil's dominant telecom infrastructure—94 million customers across mobile (75M), fixed (19M), and expanding fiber footprint—with a 10,000+ headcount predominantly in sales (762 roles) and engineering (300 roles). Current hiring velocity is accelerating, focused on fiber deployment and network maintenance projects. The tech stack reveals heavy reliance on legacy enterprise systems (SAP, Salesforce) alongside emerging adoption of cloud platforms (Azure, OCI, GCP) and AI/LLM tooling (LangChain, RAG), signaling a multi-year digital transformation away from on-premise infrastructure.
Notable leadership hires: B2C Director, Payments Tech Lead, Chief Information Officer
Vivo is the largest telecommunications provider in Brazil, a subsidiary of the Telefónica Group. The company operates a converged portfolio spanning mobile (4G, 4.5G via carrier aggregation), fixed broadband, IPTV, and related digital services. Network coverage reaches approximately 90% of the population via 4G; the fiber footprint includes 21 million homes-passed and 11 million fiber-to-the-home (FTTH) premises as of 2019. The business also includes the Telefónica Vivo Foundation, focused on digital education and inclusion. Active operations span Brazil and South Africa, with core challenges around SLA compliance, network capacity expansion, customer retention, and service quality—reflected in both project prioritization and open hiring across sales, engineering, and support functions.
Core systems: SAP, Salesforce, Salesforce Marketing Cloud, Power BI, SQL, Python, Hadoop, Apache Spark, and SAS for analytics. Adopting Azure, OCI, GCP, Terraform, and LangChain for cloud migration and AI workloads.
Primary focus: fiber optic network deployment, maintenance, and cable installation across Brazil. Secondary initiatives: digital transformation programs, gateway integration standards, mobile framework development, and technology expansion to support 4.5G rollout.
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