VIATEQ Corporation Tech Stack

Federal government consulting for cloud contact center and AI solutions

Business Consulting and Services McLean, Virginia 11–50 employees Founded 2007 Privately Held

VIATEQ delivers contact center and collaboration infrastructure to federal agencies, with a tech stack anchored in Amazon Connect, AWS, and Salesforce. Current project focus clusters around AI agent deployment (Kore.ai, Cresta) and CloudFormation automation, signaling a shift from traditional telephony (Genesys, Five9 present but not actively expanding) toward cloud-native, AI-augmented customer engagement. The engineering-led hiring mix and stated pain around cloud migration and AI implementation match this trajectory.

Tech Stack 17 technologies

Core StackAWS Salesforce CloudFormation AWS Lambda Looker Power BI Tableau Go Python JavaScript Amazon Connect Kore.ai SQL Excel Genesys Five9 Git

What VIATEQ Corporation Is Building

◆Challenges

Migrating existing workloads to the cloud
Moving to ccaas aws connect platform
Competitive pressures
Identifying new automation opportunities
Removing implementation blockers
Managing multiple customer engagements
Implementing ai solutions for enterprise customers

▲Active Projects

Ai agent deployment lifecycle
Amazon connect solution deployment
Integration of wfm, crm, and contact center solutions
Cloudformation-based infrastructure deployment
Ai-powered solutions for clients using cresta and kore.ai
Data dashboards and performance reports
Build and launch amazon connect solutions
Ai agent development
Design, build, and deploy applications using cresta software integrated with contact center chat or voice platforms
Collaborate with pre-sales team to determine best integration approach for customers

Hiring Activity

Decelerating10 roles · 3 in 30d

Department

Engineering

Product

Support

Data

Design

Sales

Seniority

Mid

Junior

Senior

Manager

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About VIATEQ Corporation

VIATEQ is a 16-year-old government consulting firm headquartered in McLean, Virginia, serving federal agencies and their mission-critical contact center and collaboration needs. The company operates across three core service areas: collaborative infrastructure (Amazon Connect, AWS), management consulting (cloud strategy and implementation), and data analytics (Looker, Tableau, Power BI dashboards). Roughly 11–50 employees, with recent hiring concentrated in engineering and product roles, primarily United States-based.

HeadquartersMcLean, Virginia

Company Size11–50 employees

Founded2007

Hiring MarketsUnited States

Frequently Asked Questions

What technology does VIATEQ use for contact centers?

VIATEQ deploys Amazon Connect as its primary contact center platform, integrated with AWS infrastructure (Lambda, CloudFormation), Salesforce CRM, and workforce management tools (Genesys, Five9). It also builds AI-powered solutions using Kore.ai and Cresta.

What is VIATEQ working on?

VIATEQ's active projects center on AI agent deployment and lifecycle management, Amazon Connect platform migrations, CloudFormation infrastructure automation, and integrating workforce management, CRM, and contact center solutions for federal customers.