Verint Tech Stack

AI-driven contact center and CX automation platform

Software Development Melville, New York 5,001–10,000 employees Founded 1994 Privately Held

Verint is a 5,000+ person CX automation vendor built around contact center operations, now actively adopting LLMs (GPT, Claude, LangChain, AutoGen) and RPA alongside a core Oracle stack. The hiring mix—weighted toward sales (6 roles) and engineering (4 roles)—signals a sales-led expansion phase, while internal projects around LLM-based enterprise solutions and cloud deployment suggest the company is threading AI capabilities into existing customer workflows rather than replacing the platform wholesale.

Tech Stack 27 technologies

Core StackOracle LangChain Power BI Active Directory Tableau AWS Concur Oracle Analytics Cloud GPT Claude AutoGen CrewAI MCP Oracle Business Intelligence Excel Microsoft Office Webex Windows SQL Pendo Azure GCP

AdoptingAWS OpenAI RAG Oracle EBS RPA

What Verint Is Building

◆Challenges

Increasing workforce productivity
Ensuring benefits compliance
Operational gaps
Digitizing internal services
Ensuring it audit compliance
Analytics/ai deployments on a large scale
Cloud testing and deployment
Optimizing iva solutions
Improving llm performance
Scaling ai capabilities

▲Active Projects

Health benefits strategy development
Automation for nwaas requirements
Mergers and acquisitions benefits diligence
Implementation of oracle ebs (r12.2.x) across finance and supply chain modules
Automation through robotic process automation (rpa)
Digitization of internal and client-facing services
Verint video solutions projects
Annual enrollment process
Cloud testing and deployment of verint fss cloud solution
Llm-based enterprise solutions

Hiring Activity

Accelerating20 roles · 10 in 30d

Department

Sales

Engineering

Ops

Support

Marketing

Product

Security

Seniority

Mid

Senior

Director

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About Verint

Verint delivers AI-powered automation software for contact center and customer experience operations. The platform spans engagement management, workforce optimization, video and situation intelligence, and back-office automation—serving mid-market to enterprise customers who need to lower operational costs while maintaining service quality. Headquartered in Melville, New York and founded in 1994, the company operates across the United States, India, and Israel. Recent internal investment is directed at scaling LLM-based solutions, modernizing legacy Oracle systems (EBS R12.2.x implementation across finance and supply chain), and moving services to cloud infrastructure.

HeadquartersMelville, New York

Company Size5,001–10,000 employees

Founded1994

Hiring MarketsUnited States, India, Israel

Frequently Asked Questions

What AI models does Verint use?

Verint actively deploys GPT, Claude, LangChain, AutoGen, and CrewAI. The company is also adopting OpenAI and exploring RAG (retrieval-augmented generation) as part of internal LLM-based enterprise solution projects.

What countries does Verint hire in?

Verint is actively hiring in the United States, India, and Israel, with mid-level and senior positions across engineering, sales, and operations.