VCC Live Tech Stack

Cloud contact center platform with AI-enhanced agent tools and real-time analytics

Software Development Budapest, Pest 51–200 employees Founded 1999 Privately Held

VCC Live operates a multi-tenant contact center platform built on JavaScript/TypeScript/React frontend with PHP/Go backends, MySQL persistence, and Docker Swarm orchestration. The engineering-heavy hiring mix (4 roles) centered on mid-to-senior levels reflects two parallel technical shifts: a major desktop-to-web migration and active integration of AI-driven agent features. Infrastructure pain points around scaling, reliability, and incident reduction map directly to their observability and Docker Swarm deployment projects.

Tech Stack 28 technologies

Core StackJavaScript TypeScript React GraphQL Figma Cypress Docker PHP Go MySQL Zoom GitLab Grafana Sentry SonarQube Puppet Ansible Linux HTML CSS Git WhatsApp LinkedIn CRM NATS Docker Swarm Consul Wireshark

What VCC Live Is Building

◆Challenges

Migrating desktop application to web
Scaling multichannel platform
Infrastructure reliability and performance
Major technical issues
Reducing critical incidents

▲Active Projects

Reworking desktop application to web
Integrating ai technologies
Developing ai-driven features
Observability system build
Docker swarm deployment management
Gitlab ci/cd pipeline management
New it infrastructure projects
System monitoring strategy
End-to-end voice architecture integration
Tailored sbc architecture development

Hiring Activity

Accelerating5 roles · 3 in 30d

Department

Engineering

Sales

Seniority

Mid

Senior

Junior

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About VCC Live

VCC Live is a cloud-based contact center solution serving mid-market and enterprise teams across inbound, outbound, and omnichannel workflows. The company operates from Budapest with a 25-year history (founded 1999) and counts 400+ customers across 50+ countries. Core capabilities include agent productivity tooling, real-time KPI dashboards, call recording and analytics, integration with CRM and messaging platforms (WhatsApp, LinkedIn, Zoom), and increasingly, AI-assisted features for performance optimization. The platform architecture spans synchronous voice (SBC-based), asynchronous messaging channels, and observability infrastructure (Grafana, Sentry, SonarQube).

HeadquartersBudapest, Pest

Company Size51–200 employees

Founded1999

Hiring MarketsHungary

Frequently Asked Questions

What tech stack does VCC Live use?

Frontend: JavaScript, TypeScript, React, HTML, CSS. Backend: PHP, Go. Data: MySQL. Infrastructure: Docker, Docker Swarm, Linux, Consul. DevOps: GitLab, Ansible, Puppet. Monitoring: Grafana, Sentry, SonarQube. Integrations: WhatsApp, LinkedIn, Zoom, CRM.

What is VCC Live working on?

Major projects include migrating the desktop application to web, integrating and developing AI-driven agent features, building observability systems, managing Docker Swarm infrastructure, and implementing GitLab CI/CD pipelines and voice architecture updates.