U.S. Physical Therapy operates hundreds of outpatient clinics across 41+ states through a partnership structure where local owners co-manage and share profits. The tech stack—Waystar, Dynamics 365, Workday—reflects a finance and revenue-cycle-heavy operation; hiring is currently weighted toward finance (12 open roles) and healthcare staff (5), signaling aggressive focus on billing optimization and claims management. Active pain points around claims rejections, reimbursement delays, and billing-process friction align with heavy investment in financial reporting systems and automation projects.
Notable leadership hires: Accounting Director
U.S. Physical Therapy is a publicly traded operator of outpatient rehabilitation clinics treating orthopedic, neurologic, sports, and work-related injuries. The company differentiates through a partnership model—developing and operating clinics with local owner-operators who share clinic profits, and also acquiring existing therapy practices. With 5,001–10,000 employees across 41+ states, U.S. Physical Therapy operates as a decentralized network while managing centralized finance, HR, and billing infrastructure from Houston, Texas.
Primary tools include Waystar (healthcare revenue cycle), Workday (HR and finance), Dynamics 365 (ERP), Microsoft 365 suite, Blackline (accounting automation), and SmartRecruiters (talent acquisition).
Current priorities: financial reporting and consolidation system implementation, claims and billing process improvements, talent acquisition strategy (campus recruiting and employer branding), and broader process automation and automation initiatives.
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