EōS Fitness Tech Stack
Multi-location fitness chain scaling operations and member retention
EōS Fitness operates a 5,000+ person gym chain across the U.S. and internationally, with hiring concentrated in operations and sales roles rather than centralized corporate functions—typical of a location-based service business managing dozens of sites. The tech stack is operational (Zendesk, Smartsheet, ADP, Greenhouse) rather than product-engineering heavy, and the active project list reveals persistent friction: membership retention, new sign-ups, and personal training sales are all listed separately as pain points, suggesting these remain unsolved at scale despite the company's nine-year operational history.
Tech Stack 23 technologies
What EōS Fitness Is Building
◆Challenges
- Membership retention
- Improving sales
- Ensuring health and safety compliance
- Member complaints
- New sign-ups
- Member satisfaction
- Meeting sales targets
- Ensuring healthy pipeline of clients
- Sales improvement
- Driving personal training sales
▲Active Projects
- Implement emergency procedures
- Support new member onboarding
- Drive sales initiatives
- Grow personal training business
- Online reputation management
- Build a cohesive personal training team
- Develop age-appropriate activities
- Trainer coaching and development program
- Drive personal training sales
- Front desk training program
Hiring Activity
Department
Seniority
Notable leadership hires: Creative Director, Real Estate Director
