UX consultancy and ICT staffing firm across APAC with digital transformation focus
USER is a Singapore-based UX and digital transformation consultancy with regional branches across APAC, serving government agencies and multinational clients. The tech stack reflects a hybrid modernization effort: .NET/ASP.NET backend paired with React/TypeScript frontend, moving toward containerization (Docker, Kubernetes) and cloud infrastructure (AWS, Azure). Active projects—Oracle HCM rollouts, CI/CD pipeline buildouts, real-time transcription platforms, data lake construction—signal a company shifting from pure UX consulting toward managed services and internal operational infrastructure, with hiring concentrated in mid-to-senior engineering roles rather than sales or design.
Notable leadership hires: Functional Lead
USER combines UX research, digital design, and ICT staffing services across Singapore, China, Japan, Vietnam, and the Philippines. The firm works with government entities and over 100 multinational companies, delivering user research, UX/UI design, bespoke solutions, data analytics, usability testing, and talent acquisition. The company holds ISO9001:2015 (quality management) and ISO27001:2022 (information security) certifications. Core technical competencies span web and mobile application development, ecommerce solutions, and low-code platforms. Recent capacity additions focus on infrastructure modernization—containerization, cloud migration, data governance—and global HR system standardization across the regional footprint.
Backend: .NET, ASP.NET, SQL Server, Node.js. Frontend: React, TypeScript, Next.js, JavaScript, Redux, Material-UI. DevOps: Kubernetes, Docker, Jenkins, Git. Cloud: AWS, Azure. Testing: Jest, Mocha, Enzyme. Adopting Oracle HCM Cloud and AWS QuickSight.
Headquartered in Singapore. 201–500 employees. Regional operations in China, Japan, Vietnam, and the Philippines.
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