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unitQ Tech Stack

AI-powered customer feedback analytics and issue detection

Software Development San Francisco, California 51–200 employees Founded 2018 Privately Held

unitQ processes customer feedback—from support tickets, analytics, social media, and surveys—through AI agents to surface product issues and user needs in real-time. The stack is LangChain + RAG + Python + SQL on AWS/GCP, with Kubernetes orchestration and Spring Boot microservices, signaling a mature, distributed system built to handle high-volume unstructured data ingestion. Active projects span feedback analytics, RAG pipelines, and data processing layers, while hiring remains minimal and senior-weighted—typical of a post-product-market-fit company focused on deepening existing capabilities rather than rapid scaling.

Tech Stack 20 technologies

Core StackRAG Python Docker AWS LangChain Java Kubernetes Hibernate Zendesk Jira Salesforce SQL GCP LangGraph Spring Boot Git Data Studio
AdoptingRAG

What unitQ Is Building

Challenges

  • Extracting value from unstructured data
  • Improving product quality at scale
  • Data ingestion and processing
  • Customer account activity monitoring

Active Projects

  • Ai-powered feedback analytics
  • Large-scale user feedback processing
  • Retrieval-augmented generation (rag) pipelines
  • Ai-driven features and services
  • Microservice architecture
  • Scalable data pipelines
  • Robust data ingestion, cleaning, and processing systems
  • Client taxonomy management across journey

Hiring Activity

Minimal5 roles · 0 in 30d

Department

Engineering
2
Product
1
Sales
1
Support
1

Seniority

Senior
3
Mid
2
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About unitQ

unitQ extracts actionable insights from customer feedback using AI agents. The platform ingests data from multiple sources—support tickets, product analytics, social media, surveys—and transforms it into structured product and operational intelligence. The company serves product and operations teams at mid-market to enterprise companies, helping them identify bugs, understand user sentiment, and prioritize roadmap decisions based on aggregated customer voice. Founded in 2018 and based in San Francisco, unitQ operates as a lean, engineering-forward organization with a focus on data pipeline robustness and feedback analytics depth.

HeadquartersSan Francisco, California
Company Size51–200 employees
Founded2018
Hiring MarketsUnited States

Frequently Asked Questions

What AI and data tools does unitQ use?

LangChain, RAG, Python, SQL, Docker, Kubernetes, AWS, GCP, Spring Boot, and Jira for project management and Zendesk for integrations.

Where is unitQ headquartered?

San Francisco, California. The company was founded in 2018 and has 51–200 employees.

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