Uniting Tech Stack
Community services and social justice organization across NSW and ACT
Uniting operates a diversified social services and advocacy network across NSW and ACT, with 5,001–10,000 staff delivering healthcare, early learning, disability support, and mental health services. The tech stack is entirely Microsoft-centric (Office, Teams, Dynamics 365, Power BI) with ServiceNow and Culture Amp layered for operations and people feedback—a maturity marker for large nonprofit service delivery. Active hiring (149 roles posted in last 30 days) concentrates heavily in healthcare and clinical roles, while pain points cluster around staffing gaps, service delivery outcomes, and compliance readiness, suggesting the organization is scaling clinical capacity while managing operational scaling constraints.
Tech Stack 17 technologies
What Uniting Is Building
◆Challenges
- Covering maternity leave
- Early detection of psychosis
- Meeting service delivery deadlines
- Policy management
- Quality and compliance
- Improving service delivery outcomes
- Staffing gaps
- Reducing duration of untreated psychosis
- Accreditation readiness
- Strengthening governance
▲Active Projects
- Housing and accommodation support initiative (hasi) program
- Pilot clinical and vocational readiness program
- Implementation of wmh model of care
- Service stream
- New early intervention service
- National clinical trials aepcc
- Establishing youth trauma service
- Shaping model of care for innovative program
- Continuing care team
- Mobile assessment & treatment team
Hiring Activity
Department
Seniority
Notable leadership hires: Social Justice Lead, Service Director, Head of Strategy Office, Director
