Community Options operates a national nonprofit serving over 6,000 people with developmental disabilities through residential and employment programs across 12 states. The tech stack is enterprise-focused (Yardi, AppFolio, Buildium, NetSuite, Dynamics 365) with heavy reliance on Microsoft tools and document-management systems (Kofax, OnBase) — reflecting the administrative and compliance burden of managing residential placements, billing, and regulatory documentation. Current hiring velocity is accelerating, with 690 open roles and a support-heavy department mix (392 support staff, 168 healthcare), signaling rapid program expansion concurrent with documented staffing shortages and compliance challenges.
Tech Stack 21 technologies
What Community Options, Inc. Is Building
◆Challenges
- Compliance with state regulations
- Accurate billing documentation
- Accurate billable records
- Ensuring compliance with ddsd standards
- Staff scheduling challenges
- Day-to-day operational challenges
- Staffing shortages
- Compliance with state licensing
- Staff scheduling and shift coverage
- Adequate staffing
▲Active Projects
- Comprehensive training program
- Program documentation and billable records
- Agency-wide trainings on abuse prevention
- Initial audit of new homes and programs
- Implementation of qa/management committee recommendations
- Mentoring program development
- Grant development
- Residential supports program
- Medication and meal planning support
- Behavior management support
Hiring Activity
Department
Seniority
Notable leadership hires: Executive Director, Director, Nursing Director, Quality Assurance Director, Director of Nursing
