Expedition cruise operator with hybrid-powered ships across polar and remote regions
HX Expeditions operates a 1,000+ person expedition cruise business spanning sales, operations, and support across five countries, with engineering presence suggesting active modernization. The tech stack reveals a traditional travel-booking backbone (Salesforce, Amadeus, Sabre) paired with cloud infrastructure migration (AWS, Azure) and internal tooling (Node.js, React, SQL Server, PostgreSQL) — a pattern typical of legacy travel companies moving toward self-service and data-driven operations. Active hiring skews heavily toward sales and operations roles, with documented pain points around booking reliability, call quality, and staffing, pointing to customer friction in core reservation and service delivery.
HX Expeditions is a privately held expedition cruise operator headquartered in London with roots in Norwegian exploration dating to 1896. The company operates purpose-built, hybrid-powered ships across Arctic, Antarctic, Galápagos, and other remote destinations, targeting experience-driven travelers. Core operations span booking and reservation (Salesforce, Amadeus, Sabre), customer support, and onboard science and cultural programming. The organization is scaling presence across UK, Czechia, Taiwan, China, and the United States. Current strategic focus includes Asia growth markets, regulatory compliance for maritime labor, and migration of legacy systems to AWS and Azure cloud platforms.
Salesforce for CRM, Amadeus and Sabre for bookings, AWS and Azure for cloud infrastructure, Fortinet FortiGate for networking, C#, Node.js, React, Next.js, SQL Server, and PostgreSQL for application development.
Yes — migration to AWS and Azure is listed as an active pain point and strategic project, indicating transition from on-premises or legacy infrastructure.
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