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Trackmob Tech Stack

Fundraising platform for nonprofits and social-sector organizations in Brazil

Technology, Information and Internet Curitiba, Parana 11–50 employees Founded 2013 Partnership

Trackmob builds donation-management and donor-engagement software for nonprofits and charities. The company is scaling sales and support in parallel with product work around analytics and retention—typical of a fundraising SaaS hitting product-market fit. Pain-point clustering (data rework, metric consistency, ticket recurrence) suggests they're moving from manual workflows toward self-service tooling, and their adoption of BI tools (Tableau, Power BI, Metabase) alongside Pipedrive (CRM) and Zendesk (support) reflects a transition from ad-hoc operations into data-driven donor management.

Tech Stack 11 technologies

Core StackZendesk Freshdesk MySQL PostgreSQL Tableau Power BI Metabase SQL Pipedrive LinkedIn WhatsApp

What Trackmob Is Building

◆Challenges

Reducing data rework
Handling critical tickets
Reducing dependence on engineering
Generating new business opportunities
Improving data delivery speed
Ensuring metric consistency
Ensuring metric quality
Improving support efficiency
Reducing ticket recurrence

▲Active Projects

Dashboard development for internal and client use
Product and retention analytics
Data demand flow optimization
Knowledge base and bot flow improvement

Hiring Activity

Steady8 roles · 3 in 30d

Department

Sales

3

Support

3

Product

2

Seniority

Mid

5

Senior

3

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About Trackmob

Trackmob is a Brazilian fintech founded in 2013 that provides donation-processing and fundraising software for nonprofits, charities, and social-impact organizations. The platform handles donor acquisition, conversion, and retention workflows. Based in Curitiba, the company operates as a partnership with 11–50 employees and serves customers across Brazil. Their tech stack centers on payment processing, CRM, customer support, and analytics infrastructure—tools that underscore a focus on both operational efficiency and donor-data insights.

HeadquartersCuritiba, Parana

Company Size11–50 employees

Founded2013

Hiring MarketsBrazil

Frequently Asked Questions

What tech stack does Trackmob use?

Trackmob uses Zendesk and Freshdesk for support, Pipedrive for CRM, Tableau/Power BI/Metabase for analytics, SQL/MySQL/PostgreSQL for databases, and WhatsApp/LinkedIn for donor communication channels.