T

Tourneau|Bucherer Tech Stack

Luxury watch and jewelry retailer with 35+ US locations and European presence

Retail Luxury Goods and Jewelry New York, NY 501–1,000 employees Founded 1900 Privately Held

Tourneau|Bucherer operates a multi-channel luxury watch and jewelry business across 35+ US retail locations plus 36 European boutiques, following Bucherer's 2018 acquisition of the American brand. The tech stack—Microsoft Dynamics 365, SAP Business One, Salesforce—reflects a traditional retail operations footprint, while active hiring in sales and retail roles paired with projects in digital migration and website redesign signals a push toward modernizing customer touchpoints and reducing operational friction in fulfillment and inventory.

Tech Stack 15 technologies

Core StackIntune Active Directory Azure AD Salesforce Excel Microsoft Dynamics 365 Microsoft Office Teams PowerPoint Microsoft Access Camtasia SAP Business One Microsoft 365 Group Policy

What Tourneau|Bucherer Is Building

◆Challenges

Meeting sales objectives
Reducing store shortages
Digital migration
Retaining customer base
Customer loyalty
Managing expense budgets
Streamlining store workflows
Legacy system migration
Meeting tight financial closing deadlines
Streamlining accounting processes

▲Active Projects

Digital migration project
Brand training calendar
Mystery shop program
Shortage reduction initiatives
Community relationship development
Event planning and execution
Marketing activation activities
Exclusive events hosting
Employee engagement activities
Website migration project

Hiring Activity

Accelerating70 roles · 30 in 30d

Department

Sales

26

Retail

24

Ops

8

HR

3

Support

3

Finance

2

Marketing

2

Manufacturing

1

Seniority

Mid

34

Junior

13

Manager

8

Senior

8

Director

7

Intern

2

Notable leadership hires: Service Director, Accounts Payable Director, Operations Director, Store Director

Company intelligence

Find more companies like Tourneau|Bucherer by tech stack, pain points and active projects

Get started free

About Tourneau|Bucherer

Tourneau|Bucherer sells luxury watches, fine jewelry, and certified pre-owned timepieces through owned retail locations in the US and Europe. The company provides manufacturer-authorized service and maintains a physical-first retail strategy centered on flagship stores and regional boutiques. Retail and sales staff make up the bulk of active hiring, reflecting the importance of in-store customer experience. The organization faces operational headwinds around inventory shortages, legacy system migrations, and the transition from paper-heavy processes to digital workflows.

HeadquartersNew York, NY

Company Size501–1,000 employees

Founded1900

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What tech stack does Tourneau|Bucherer use?

Microsoft Dynamics 365, SAP Business One, Salesforce, Microsoft 365, Intune, Azure AD, and Active Directory form the core infrastructure for retail operations, CRM, and back-office finance.

Where are Tourneau|Bucherer's headquarters and retail locations?

Headquarters are in New York, NY. The company operates more than 35 retail locations across the US and 36 boutiques in Europe, including a flagship Bucherer 1888 Timemachine store on Madison Avenue.