TouchBistro Tech Stack

iPad POS and restaurant management platform for quick-service and full-service operators

Software Development Toronto, ON 501–1,000 employees Founded 2011 Privately Held

TouchBistro operates an iPad-native POS and back-office management system built on Node.js, TypeScript, React Native, and PostgreSQL. Active development targets AI-ready knowledge-base translation, chatbot accuracy, and commission automation — suggesting a pivot toward AI-assisted support and sales operations. The hiring mix skews toward sales and support roles, indicating a scaling focus on customer acquisition and retention rather than core product expansion.

Tech Stack 16 technologies

Core StackSalesforce Gainsight Zendesk Node.js TypeScript PostgreSQL Datadog React Native Kotlin Swift Zapier OpenAPI Objective-C Excel Google Sheets Salesforce Marketing Cloud

What TouchBistro Is Building

◆Challenges

Identifying content gaps
Improving chatbot accuracy
Keeping content up to date
Reducing technical debt
Modernizing legacy components
Optimizing variable commission process
Ensuring accurate commission calculations
Aligning compensation plans with revenue goals
Complex workflows
Reducing funnel leakage

▲Active Projects

Ai-ready content translation of kb articles
Metadata framework implementation for ai systems
Chatbot performance monitoring and improvement
Build variable commission process
Design variable compensation plan
Forecast plan results under scenarios
Implementation of touchbistro pos for new customers
Partner enablement workshops
Quarterly business reviews
Trade show representation

Hiring Activity

Steady9 roles · 3 in 30d

Department

Sales

Support

Engineering

Finance

Marketing

Seniority

Mid

Junior

Senior

Manager

Company intelligence

Find more companies like TouchBistro by tech stack, pain points and active projects

Get started free

About TouchBistro

TouchBistro is a POS and restaurant management platform serving quick-service, fast-casual, and full-service restaurant operators. The product unifies front-of-house ordering and payment (iPad-native), back-office inventory and labor management, and guest engagement layers on a single platform. Founded in 2011 and headquartered in Toronto, the company operates at 501–1,000 employees across Canada and the United States. Revenue operations span commission automation, sales forecasting, and partner enablement, alongside ongoing modernization of legacy components and reduction of technical debt.

HeadquartersToronto, ON

Company Size501–1,000 employees

Founded2011

Hiring MarketsCanada, United States

Frequently Asked Questions

What technology stack does TouchBistro use?

TouchBistro's core stack includes Node.js, TypeScript, React Native, Kotlin, Swift, and PostgreSQL. Customer-facing infrastructure uses Salesforce for CRM and Gainsight for lifecycle management, with Zendesk for support ticketing and Datadog for monitoring.

Is TouchBistro hiring engineers?

Yes. TouchBistro has 1 active engineering role posted; hiring is steady across 9 total roles spanning sales (3), support (2), finance (1), and marketing (1). Both Canada and United States are hiring locations.

What is TouchBistro working on?

Current priorities include AI-ready content translation for knowledge-base articles, chatbot performance monitoring and accuracy improvement, variable commission and compensation plan design, and new customer onboarding implementation.