Restaurant management platform for Latin American food service operators
Toteat operates a restaurant POS and management system targeting small and mid-market food service operators across Latin America. The stack is conventional (PostgreSQL, AWS, Android/Kotlin) but weighted heavily toward GTM infrastructure (Salesforce, Google Ads, Meta Ads, n8n, Zapier) — revealing a sales-driven scaling phase. The hiring profile mirrors this: 10 roles in sales, 4 in support, against only 2 engineering openings, suggesting the company is prioritizing customer acquisition and retention over new product velocity. Active projects underscore the tension: infrastructure work (microservices redesign, technical debt reduction) sits alongside commercial expansion and onboarding friction, indicating engineering capacity is split between legacy maintenance and customer success.
Toteat is a restaurant management platform founded in 2015 and headquartered in Santiago, Chile. The product covers POS, inventory, delivery integration, and operational reporting — designed for cafés, bars, and full-service restaurants. The company operates across Chile, Mexico, Colombia, and Argentina, with a 51–200 person team. Pain-point data shows the core challenge is smooth operator adoption: reducing onboarding friction, accelerating software adoption, and closing high-value deals are repeated themes. The platform's modular architecture (KDS, RedelCom modules) suggests customization is a core part of the sales motion.
PostgreSQL for the database, AWS for cloud infrastructure, Android and Kotlin for mobile, Salesforce for CRM, and n8n and Zapier for no-code integrations. Front-end tooling includes Google Apps and Excel connectors for customer spreadsheet workflows.
Active projects include microservices architecture redesign, system performance optimization, technical debt reduction, commercial expansion into new markets, and reducing friction in restaurant onboarding and adoption workflows.
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