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杭州春客网络科技有限公司 Tech Stack

BPO and customer service outsourcing operator in China

杭州, 浙江 ~11 employees
tmpservice.cn LinkedIn

春客 operates a business-process outsourcing platform focused on customer service delivery and team management. The org is heavily weighted toward support and management roles (36 of 55 roles), with active projects spanning customer service systems, quality metrics, and training infrastructure — indicating a maturing back-office operation. Recent pain points center on service-quality improvement and recruitment efficiency, suggesting the company is scaling headcount faster than it can onboard and retain talent.

Tech Stack 19 technologies

Core StackLinux VMware Hyper-V Prometheus Ansible Puppet Excel PowerPoint Windows KVM Zabbix Nagios Salt Veeam Commvault Veritas Backup Exec Douyin TikTok Alibaba

What 杭州春客网络科技有限公司 Is Building

◆Challenges

  • Improving service quality
  • Ensuring project process quality
  • Customer satisfaction improvement
  • Large project bidding
  • New business expansion
  • Improving recruitment efficiency
  • Reducing recruitment cost
  • New business development
  • Meeting performance indicators
  • Establishing customer service team

▲Active Projects

  • Customer service system building
  • Outsourced customer service project management
  • Team assessment system
  • Career development training
  • New employee training
  • Quality metrics system
  • Annual and monthly training plan implementation
  • Large project bidding
  • New business development
  • Dual mentor program

Hiring Activity

Minimal55 roles · 0 in 30d

Department

Support
29
HR
7
Ops
7
Sales
7
Marketing
2
Product
2
Security
1

Seniority

Manager
29
Senior
14
Mid
8
Director
3
Lead
1

Notable leadership hires: Customer Service Director, Business Director

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About 杭州春客网络科技有限公司

春客网络科技 is a Hangzhou-based BPO provider specializing in outsourced customer service operations and team management systems. The company serves mid-market clients requiring dedicated customer service teams and operational infrastructure. Core capabilities include customer service platform delivery, project-based team deployment, quality assurance frameworks, and staff training and development. The 11-person core team is distributed across support, HR, operations, and business development, with hiring concentrated in China. Recent project focus areas include building proprietary customer service systems, implementing quality metrics, and launching career development programs for deployed teams.

Headquarters杭州, 浙江
Company Size~11 employees
Hiring MarketsChina

Frequently Asked Questions

What is 春客网络科技's tech stack?

Primary infrastructure tools: Linux, Windows, VMware, KVM, Hyper-V. Monitoring: Zabbix, Nagios, Prometheus. Automation: Ansible, Puppet, Salt. Backup: Veeam, Commvault, Veritas. Also using Office (Excel, PowerPoint) and Alibaba/TikTok/Douyin platforms.

Where is 春客网络科技 headquartered?

Hangzhou (杭州), Zhejiang Province, China. All hiring activity is concentrated in China.