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Tidio Tech Stack

AI-powered customer service platform with live chat, chatbots, and support agents

Technology, Information and Internet San Francisco, California 51–200 employees Founded 2013 Self-Owned
tidio.com LinkedIn

Tidio operates a multi-channel customer service suite built on Python, FastAPI, and Flask with AI inference via GPT, Gemini, and Hugging Face models (including LoRA fine-tuning). Current hiring is concentrated in marketing and ops roles across Poland and the US, while active projects cluster heavily around partner enablement, design-system consolidation, and GTM campaign infrastructure—indicating a shift from product-centric growth toward channel partnerships and brand coherence at scale.

Tech Stack 29 technologies

Core StackGoogle Analytics HubSpot Meta Ads Figma After Effects Shopify Zendesk Python FastAPI Flask RAG PyTorch Hugging Face WordPress Slack Salesforce InDesign LiveChat WhatsApp GPT Gemini LoRA Codex Ahrefs Google Search Console Microsoft Clarity Notion Totango

What Tidio Is Building

◆Challenges

  • Maintaining consistent design system across multiple brands
  • Improving conversion on landing pages
  • Acquiring new partners
  • Tracking partner performance
  • Building partner relationships
  • Maintaining clarity and order

▲Active Projects

  • Booth design for saastock
  • Landing page design for gtm campaigns
  • Meta ads production
  • Landing pages for tidio, lyro, hubi
  • Design system expansion across brands
  • Ad creatives for social media
  • Partner onboarding and activation
  • Building partner portfolio
  • Expanding presence at industry events
  • Contract workflow management

Hiring Activity

Accelerating5 roles · 5 in 30d

Department

Marketing
3
Ops
1
Sales
1

Seniority

Mid
3
Manager
1
Senior
1
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About Tidio

Tidio is a customer service platform serving 300,000+ businesses across 205+ countries. The product spans live chat, ticketing, AI chatbots, and virtual support agents, integrated with e-commerce platforms, CMSs, and social channels. The company operates offices in San Francisco, Szczecin, and Warsaw, with roughly 180+ employees. Tidio's live chat widget reaches 510 million unique users monthly. The platform is self-owned and has been in operation since 2013.

HeadquartersSan Francisco, California
Company Size51–200 employees
Founded2013
Hiring MarketsPoland, United States

Frequently Asked Questions

What tech stack does Tidio use?

Tidio's backend runs Python, FastAPI, and Flask. For AI: GPT, Gemini, Hugging Face transformers, PyTorch, and LoRA fine-tuning. Frontend and design tools include Figma, and analytics via Google Analytics and Clarity.

How many users see Tidio's live chat?

Tidio's live chat widget is viewed by 510 million unique users every month globally across all integrated platforms and channels.

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How this profile is built

Tidio's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.