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Texas Health and Human Services Tech Stack

Texas state health and human services delivery agency serving 10,000+ employees

Government Administration Austin, TX 10,001+ employees Government Agency

Texas HHSC operates a sprawling multi-agency health and benefits system (Medicaid, SNAP, TANF, long-term care) across 10,000+ employees. The tech stack reveals a mature, compliance-heavy infrastructure: Salesforce + PeopleSoft for core HR and case management, Oracle + SQL Server for financial and program data, Power BI + Informatica for reporting, AWS/Azure/GCP for cloud migrations, and clinical systems (Cerner, Dentrix). Active hiring (549 roles in 30 days, accelerating velocity) skews heavily toward healthcare (670 headcount), ops, and finance—mirroring the operational burden of managing multi-program eligibility, vendor oversight, and federal compliance.

Tech Stack 65 technologies

Core StackSalesforce AWS Terraform CloudFormation Oracle SQL Server Informatica Power BI .NET Java Power Apps Power Automate Snowflake Active Directory PeopleSoft Azure GCP ARM SharePoint SQL Server Reporting Services Oracle PeopleSoft Excel Dataverse Cerner Millennium Bedrock Dentrix IBM Cognos BMC Helix Microsoft 365 Microsoft Access+35 more

What Texas Health and Human Services Is Building

Challenges

  • Ensuring compliance with state and federal laws
  • Ensuring compliance with regulations
  • Grant compliance monitoring
  • Vendor performance monitoring
  • Reducing costs
  • Complex procurement processes
  • Investigating abuse and neglect
  • Consistency in classification and compensation
  • Compliance with federal payment rate requirements
  • Streamline service delivery

Active Projects

  • Rural health transformation program
  • Community engagement and outreach for child care regulation
  • Operating budget
  • Legislative appropriations request
  • Regulation and certification activities for hcs and txhml waiver programs
  • Snap eligibility assessment
  • Benchmark audit for cook positions
  • Cloud-native application development
  • Heightened monitoring program
  • Grant development and administration

Hiring Activity

Accelerating1,200 roles · 550 in 30d

Department

Healthcare
670
Ops
120
Finance
69
Support
52
Engineering
39
Security
29
Legal
23
Data
19

Seniority

Senior
589
Mid
293
Junior
156
Director
40
Manager
36
Lead
17
Staff
15
C-Level
3

Notable leadership hires: Chief Psychologist, Medical Director, Program Policy Director, Central Office Director, Director of Program

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About Texas Health and Human Services

Texas HHSC is the state agency responsible for administering health and human services programs to eligible Texans, including Medicaid coverage for families and children, long-term care for older and disabled populations, SNAP food assistance, TANF cash benefits, and behavioral health services. The agency underwent a major structural transformation starting in 2016, consolidating programs and removing organizational silos to improve service discovery and program integration. HHS operates two agencies: the Health and Human Services Commission (headquartered in Austin) and the Department of State Health Services. Current operational focus includes rural health transformation, community engagement on child care regulation, SNAP eligibility assessment, and heightened monitoring programs.

HeadquartersAustin, TX
Company Size10,001+ employees
Hiring MarketsUnited States

Frequently Asked Questions

What technology does Texas HHSC use for case management and HR?

Salesforce for case management and PeopleSoft for HR and personnel administration. Additional enterprise systems include Oracle, SQL Server, Informatica for data integration, and Power BI for reporting and analytics.

What programs does Texas HHSC administer?

Medicaid for families and children, SNAP (food assistance), TANF (cash assistance), long-term care services, behavioral health services, and regulatory oversight of health and human services providers across the state.

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