Swooped Tech Stack

Remote job platform with AI-powered application optimization

Software Development Venice, CA 11–50 employees Privately Held

Swooped operates a remote job marketplace paired with AI-driven resume and cover letter tools. The hiring profile reveals a support-heavy organization (86 roles) scaling customer-success infrastructure, with 155 positions posted in the last 30 days and accelerating velocity. Active projects center on AI-enabled support capabilities, process automation (Zapier, Make), and standardized agent training—indicating a shift from manual job matching toward automated, quality-gated application workflows.

Tech Stack 41 technologies

Core StackAzure AD ServiceNow Jira Smartsheet Confluence Salesforce Asana Zendesk Zapier Make Slack WordPress Zoom OpenAI Looker BigQuery Word Excel Outlook PowerPoint Microsoft Project Google Workspace macOS Planhat WhatsApp Notion Microsoft Office Navan ChatGPT Paylocity+11 more

What Swooped Is Building

◆Challenges

Inefficient accounts receivable processes
Low process adoption
Increase digital payment adoption
Improve patient experience
Low adoption of ai platform
Customer churn risk
Improving customer satisfaction
Reducing operational expenses
Reducing friction for patients and agents
Scaling customer success operations

▲Active Projects

Ai-enabled support capabilities
Process mapping and operational efficiency projects
Support model evolution
Quality assurance program
Product expansion
Standardized training and certification for cx agents
End-to-end response management process
Automation initiatives with zapier and make
It roadmap development
Bug reporting and product improvement

Hiring Activity

Accelerating180 roles · 160 in 30d

Department

Support

Ops

Executive

Marketing

Sales

Engineering

Learning

Product

Seniority

Senior

Manager

Mid

Junior

Director

Staff

Lead

Notable leadership hires: Strategy Director, Information Technology Director

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About Swooped

Swooped connects job seekers with remote roles at high-growth companies and provides AI-assisted tools to optimize applications. The platform targets professionals seeking flexible work arrangements and employers looking to source talent efficiently. The company is based in Venice, CA and operates as a remote-first business. Current operational priorities include scaling support operations, implementing automation across intake and response workflows, and rolling out standardized training for customer-success agents. The active project list reflects internal focus on process efficiency and customer satisfaction measurement.

HeadquartersVenice, CA

Company Size11–50 employees

Hiring MarketsUnited States

Frequently Asked Questions

What is Swooped's tech stack?

Swooped uses Azure AD, Salesforce, ServiceNow, and Jira for core operations; Slack, Zoom, and Google Workspace for collaboration; Zapier and Make for automation; OpenAI and ChatGPT for AI features; and Looker and BigQuery for analytics.

Where is Swooped headquartered?

Swooped is headquartered in Venice, California and currently hiring only in the United States.