AI-powered IT operations platform for MSPs and internal IT teams
SuperOps unifies endpoint management, ticketing, PSA, and RMM through a Java/Spring backend and PostgreSQL data layer, with Monica—a purpose-built agentic AI—at the center. The hiring mix skews sales-heavy (3 of 6 active roles), paired with demand-generation focus and customer-success scaling work, indicating a company in sales-led growth phase post-product-market-fit rather than mid-stack engineering buildout.
SuperOps is a unified IT operations platform designed for managed service providers (MSPs) and internal IT teams. The product consolidates endpoint management, ticketing, professional services automation, and remote monitoring into a single interface, with embedded AI orchestration to reduce manual work. Founded in 2020 and based in Claymont, Delaware, the company operates at 51–200 employees across sales, engineering, and support functions. Current work centers on playbook development, health-scoring models, and customer success operations scaling.
Backend: Java, Spring, Hibernate. Databases: MySQL, PostgreSQL. Sales tooling: HubSpot, Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo. Testing: Playwright, Cypress, Selenium, TestRail. Project management: Jira, Linear.
Claymont, Delaware. The company operates with hiring presence in both the United States and India.
Other companies in the same industry, closest in size