AI-native work OS for GRC, ITSM, PPM, and business operations
SmartSuite builds a Work OS designed to replace fragmented point tools with connected workflows across governance, IT service management, project management, and business operations. The tech stack (AWS, Go, React, TypeScript, Terraform) reflects a modern, cloud-native SaaS architecture. Hiring momentum is sales-heavy (6 open roles vs. 4 engineering), paired with active projects around API-first expansion, infrastructure-as-code, and multi-tenant scaling—indicating a product-market fit phase focused on go-to-market while addressing platform reliability and automation at scale.
Notable leadership hires: Technology Lead
SmartSuite is a Work OS that unifies disconnected workflows and tooling across enterprise operations. The platform serves four core domains: Governance, Risk & Compliance (GRC) for regulatory and third-party risk; IT Service Management (ITSM) for incident and change management; Project & Portfolio Management (PPM) for execution tracking and OKRs; and Business Operations for finance, HR, procurement, and sales processes. Teams deploy SmartSuite to replace spreadsheets and custom integrations with a single source of truth for data, automation, AI, and reporting. The company operates across the United States and is based in Newport Beach, CA.
SmartSuite runs on AWS with Go and TypeScript as core languages, React for the UI, Terraform and CloudFormation for infrastructure, and integrations into Slack, Teams, Jira, and Salesforce. The stack emphasizes cloud-native and API-first design.
Current projects include API-first framework expansion, cloud-native microservices on AWS, CI/CD pipeline automation, observability stack implementation, and an automations engine. The company is also scaling its multi-tenant platform and integrations layer to improve developer velocity and platform reliability.
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