Smarsh Tech Stack

AI-powered compliance and surveillance platform for financial services and government

Software Development Portland, OR 1,001–5,000 employees Founded 2002 Privately Held

Smarsh operates a compliance and communications-intelligence platform serving banks, insurers, and government agencies since 2002. The tech stack—Kafka, Elasticsearch, MongoDB, Spring Boot on AWS—reflects a mature streaming and search infrastructure built to ingest and analyze large volumes of digital communications data at scale. Current hiring is heavily weighted toward sales (36 roles) and engineering (32 roles) with accelerating velocity, while active projects show a push into NLP-driven financial surveillance and FedRAMP High authorization, signaling expansion into federal and regulated markets.

Tech Stack 100 technologies

Core StackZoom Salesforce Java MongoDB Kafka Elasticsearch AWS Kubernetes AWS Lambda AWS RDS React Angular Vue JavaScript Teams Webex Five9 8x8 Genesys RingCentral SharePoint Spring Boot OAuth JWT OpenAPI SIEM SOAR EDR XDR REST API+70 more

AdoptingAgentforce

ReplacingGovCloud

What Smarsh Is Building

◆Challenges

Regulatory fines
Identifying compliance risks in digital communications
Compliance risks in communication channels
Constrained deployment workflows
Compliance and security in federal enclave
Reputational risks
Customer churn risk
Fedramp high authorization
Pipeline health and forecasting accuracy
Customer adoption of smarsh products

▲Active Projects

Platform api development
Large complex implementations
Rfi/rfp/rfq responses
Financial surveillance nlp models
Peer-to-peer community engagement
Content tuning initiatives
Business reviews
Fedramp high authorization program
Strategic account plan
Proactive threat hunting program

Hiring Activity

Accelerating110 roles · 50 in 30d

Department

Sales

Engineering

Support

Product

Security

Data

Finance

Legal

Seniority

Senior

Mid

Lead

Junior

Manager

Principal

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About Smarsh

Smarsh provides cloud-based communications archiving, surveillance, and compliance solutions for financial institutions and government agencies. The platform processes email, social media, website, and voice-channel data to help organizations meet regulatory requirements, detect compliance violations, and mitigate operational risk. With over 20 years of customer relationships in banking, insurance, and investment sectors, Smarsh operates across six countries (United States, United Kingdom, India, South Africa, Israel, Costa Rica) and currently maintains a customer base primarily in regulated industries where communications oversight is a compliance mandate rather than a discretionary product.

HeadquartersPortland, OR

Company Size1,001–5,000 employees

Founded2002

Hiring MarketsUnited Kingdom, South Africa, United States, India, Israel, Costa Rica

Frequently Asked Questions

What technology does Smarsh use to power its platform?

Core infrastructure: Kafka for event streaming, Elasticsearch for search and indexing, MongoDB for data storage, and AWS cloud services (RDS, Lambda, Kubernetes) for compute. Frontend frameworks include React, Angular, and Vue. Integrations span Salesforce, Teams, Webex, and multiple call-center platforms.

What is Smarsh working on in 2024?

Active projects include platform API development, NLP-driven financial surveillance models, FedRAMP High authorization, large complex customer implementations, and proactive threat hunting. Customer adoption and pipeline forecasting are areas of operational focus.