Compliance surveillance platform for regulated financial services
Shield builds a compliance-surveillance platform designed to analyze employee communications for risk and regulatory violations in financial services. The tech stack is cloud-native (AWS + Kubernetes + infrastructure-as-code across Terraform and CloudFormation) and reflects a maturing platform organization — they're actively scaling observability infrastructure while balancing engineering capacity constraints against accelerating hiring velocity. Pain points signal they're in active product hardening phase: platform reliability, surveillance model integration, and scaling AWS infrastructure all appear as priorities.
Shield provides compliance teams in financial services and regulated industries with AI-driven analysis of employee communications to detect financial crimes, policy violations, and regulatory risk. The platform is built on AWS infrastructure with Kubernetes orchestration and includes observability tooling (Prometheus, Grafana, CloudWatch). Founded in 2018 and based in New York, the company serves mid-market and enterprise compliance functions. Active hiring spans engineering, sales, marketing, and security roles across six countries, with a weighted emphasis on senior and manager-level roles.
AWS (EKS, CloudFormation, Terraform), Kubernetes, Prometheus, Grafana, Python, GitOps, and infrastructure automation via Ansible and Helm. Azure Kubernetes Service is also in use.
Core priorities include AWS infrastructure platform design, observability platform implementation, communications surveillance solution scaling, and customer integration. Customer-facing work includes training, health monitoring, and quarterly business reviews.
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