Shangri-La Group Tech Stack

Global luxury hotel operator managing 100+ properties across five brands

Hospitality Hong Kong 10,001+ employees Founded 1971 Public Company

Shangri-La Group operates a portfolio of over 100 hotels across five distinct brands (Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, Traders) from a Hong Kong base, with strong presence across Asia and expansion into key gateway cities worldwide. The tech stack reflects a mature hospitality operational backbone—SAP for enterprise resource planning, Opera for property management, VMware for infrastructure—paired with modern business intelligence (Tableau, Power BI) and social-channel analytics (Google, Meta, TikTok, LinkedIn). Active hiring centers on operations (450+ roles) and sales (73), with mid-level and junior staff dominating the pipeline, indicating high-velocity front-line staffing across geographically distributed properties.

Tech Stack 58 technologies

Core StackSAP Active Directory VMware Hyper-V Python Tableau Power BI Google Analytics Google Ads SQL VBA Microsoft Office Excel Word PowerPoint Opera Delphi VMware vCenter HP 3PAR StoreServ NetApp Microsoft 365 Azure ManageEngine ServiceDesk Plus ManageEngine Endpoint Central R Facebook Insights Meta Google LinkedIn TikTok+28 more

What Shangri-La Group Is Building

◆Challenges

Cost control
Reducing costs
Food safety compliance
Food cost efficiency
Inventory control
Recurring issues in the outlet
Compliance with local regulations
Maximizing revenue and controlling expense
Budget control
Maximising profitability

▲Active Projects

Menu development
Yearly theme, events and activities planning
360° marketing campaigns
Member communications strategy
Hris compensation module implementation
Preventive maintenance programs
Annual communications plan
Seasonal menu design
Outlet promotions and menu planning
Developing new menu items or seasonal offerings

Hiring Activity

Steady800 roles · 300 in 30d

Department

Ops

450

Sales

Engineering

Finance

Marketing

Operations

Security

Seniority

Mid

218

Junior

210

Senior

126

Manager

125

Director

Lead

C-Level

Notable leadership hires: Director of Sales, Director of Communications, Chief Steward, Housekeeping Director, Banquet Director

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About Shangri-La Group

Shangri-La Group is a publicly traded luxury hospitality company owned by the Kuok Group, a Asia-focused multinational conglomerate. The organization manages properties spanning premium hotels, residences, wellness facilities, and commercial real estate across 20+ countries. Revenue streams include room operations, food and beverage, events and banquets, and spa services. With 10,001+ employees globally, the company operates a regionally distributed model; active hiring spans China, Southeast Asia (Singapore, Philippines, Malaysia, Indonesia, Thailand), South Asia (India, Sri Lanka), the Middle East (Saudi Arabia, UAE), and Western markets (UK, France, Canada, Australia). The organization prioritizes member loyalty communications, seasonal menu innovation, and event programming alongside core property management.

HeadquartersHong Kong

Company Size10,001+ employees

Founded1971

Hiring MarketsChina, Singapore, Philippines, Malaysia, Canada, Japan, India, Indonesia

Frequently Asked Questions

What hotels does Shangri-La Group operate?

Shangri-La Group operates 100+ hotels under five brands: Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders. Properties include full-service luxury hotels, residences, wellness facilities, and commercial real estate across Asia and international gateway cities.

Where is Shangri-La Group headquartered?

Shangri-La Group is headquartered in Hong Kong SAR and is part of the Kuok Group, a multinational conglomerate with interests in properties, logistics, agribusiness, maritime, and hospitality.